Software help archive

A read-only archive of old serato.com help threads.

Video slow

Product
Serato Video
Version
Serato DJ incl. Serato Video
Hardware
Rane Sixty-Two
Host
Serato DJ Pro
Version
1.6.1
Computer
Mac
OS
Platform
-
TIMOUNGEGE 9:33 AM - 3 April, 2014
I have two MacBook Pro:



TIMOUNGEGE 9:19 PM - 3 April, 2014
Hy

I have 2 MacBook pro.
1-Macbook pro mid 2010
2-Macbook pro 2013 512 SSD 16 GB,
3 PC with 16GB and N560GTX-Ti

All my video play very well on my PC (Output Quatlily 'Best') and MacBook Pro mid 2010 (Output Quatlily 'hight')
On my Macbook pro 2013, the same video play slow motion.

Could you help me please ?


Regards
TIMOUNGEGE 9:21 PM - 3 April, 2014
Graphic Card Macbook pro mid 2010 (NVIDIA GeForce 320M )
Graphic Card Macbook pro 2013 (NVIDIA GeForce GT 750 )
Serato, Support
David Wood 9:13 PM - 8 April, 2014
Hey TIMOUNGEGE,

Thanks for getting in touch with us. You'd want to make sure that on your Macbook's that the Video buffer within Serato DJ > Setup > Expansion Packs > Serato Video > Output >
Set this to the same amount of VRam you have on your Macbook's graphics cards.

Apple > About this Mac > More Info > System Profile > Graphics/Displays - VRAM (Total)

Also run through this article for optimisation of your Mac for video: serato.com

Regards
Dave W
TIMOUNGEGE 10:51 PM - 8 April, 2014
Apple > About this Mac > More Info > System Profile > Graphics/Displays - VRAM (Total)= 2048 for GT250M and 1024 for Intel Iris PRo. "Automatic graphics switching" is disables, Computer Sleep Never,Display Sleep Never.

Serato DJ > Setup > Expansion Packs > Serato Video > Output >Buffer Video I try 500Mb, 1Gb, 2 Gb. Nothing changes the videos play slower more on my macbook pro 2013 than my PC with N5602GTX TI 1024MB. When i disable V-Sync; the movie play better.

I convert the movie with Handbreak (Serato Handbrake Preset.plist) AVG. BITRATE 2000Kbps and 5000K.


With Mixemergency the same vidéo play very Well.

Regards
TIMOUNGEGE 12:35 AM - 17 April, 2014
For the MacBook Pro

It's GT750M Not GT250M

Regards
Serato, Support
David Wood 8:25 PM - 22 April, 2014
Also i'd uninstall Perian from your Mac, it seems to be causing issues. Also if possible update your version of Quicktime.
TIMOUNGEGE 10:44 AM - 24 April, 2014
Hy

I do a clean install mavericks without Perian with the last quicktime. I have the same problem with Outpoot Quality Higt, Best. The same movies play very well with Mixemergency on same MacBook Pro 2013 Outpoot Quality Best, Serato video play very well on my PC Outpoot Quality Best (Graphics Card N560GTX-TI 1GB), Serato play good on my other MacBook Pro 2010 Outpoot Quality Hight (Graphics Card GT 330M). why not with my MacBook 2013 Graphics card GTM750 2GB ?
Asu 9:36 PM - 28 April, 2014
gonna track this Matt cause i have the same issue on my Mid 2012 with a GT 650,8gigs of Ram,i-7 quad core.

I reverted back to 1.6.0 from 1.6.2...i have everything set as it should be.

1.6.0 and serato video 1.1 is cool
TIMOUNGEGE 10:41 PM - 28 April, 2014
Thank you Asu, It's work correctly with Serato DJ 1.6.0 and serato video 1.1.
Asu 2:37 AM - 29 April, 2014
Quote:
Thank you Asu, It's work correctly with Serato DJ 1.6.0 and serato video 1.1.


cool,works for me too :-) gonna wait till the bugs are sorted out