Software help archive

A read-only archive of old serato.com help threads.

VIDEO UPDATE TO RECORD DOES NOT WORK

Product
Serato DJ Pro
Version
1.6.1
Hardware
Pioneer DJ DDJ-SX
Computer
Mac
OS
Platform
-
JM11106 9:02 PM - 27 March, 2014
GET MULTIPLE ERROR MESSAGES IN ORANGE ON THE BOTTOM STATING FRAME RECORDING ERROR, LOWER YOUR VIDEO OUTPUT SETTING, RESTART PROGRAM OR COMPUTER, AND RECORDING STOPS ON ITS OWN AT ABOUT 20 SECONDS.
JM11106 11:25 PM - 27 March, 2014
i followed the instruction n still does not work!!!!!!
Serato, Support
Scott S 1:48 AM - 28 March, 2014
Hi JM11106,

I have closed your other thread as a duplicate, and will answer you here.

Video recording is quite process intensive and if your computer is not built for such data speeds you may experience issues streaming, mixing and recording two streams of high quality videos.

Read this article for information on our new video recording feature > serato.com

Regards
hornsmaniac 4:19 PM - 28 March, 2014
So pretty much we cant record with the new update unless I buy another more powerful mac. Bummer.
hornsmaniac 4:21 PM - 28 March, 2014
I was getting the "Not receiving video frames for video recording. Try restarting Serato DJ and/or your computer" message. So I guess there is no fix for it cause restarting made no difference.
JM11106 6:32 PM - 28 March, 2014
I have a 2 yer old Mac book pro, n if that's not powerful enough for this program, then this update is not worth it. I guess u need a $5000 computer to rub this update! I just wonder how third party programs like mix emergency can make the process work with most computers!