Software help archive

Support
Ns6 not recognized by ativ book
A read-only archive of old serato.com help threads.

Ns6 not recognized by ativ book

Product
Serato DJ Pro
Version
1.6.0
Hardware
Numark NS6
Computer
PC
OS
Windows 8.1
Platform
-
MarqSimeon 6:10 PM - 24 February, 2014
My ns6 worked with my old dell machine (RIP), but isn't recognize by my Samsung. I tried the go into sound and recording thing to no avail. Same outcome with downloading updated drivers from numark.com. I have even tried to download older versions of the program just to see if they might work and all attempts have failed.
MarqSimeon 6:12 PM - 24 February, 2014
Also tried different usb wires to all available ports.... Nothing
MarqSimeon 6:38 PM - 1 March, 2014
Sooooooooooooo....... *puts hands in pockets while shrugging with the big eyes*.......... I'm gonna....... Just.... Yeeeeah........... *turns and walks away confused
Serato, Support
David Wood 8:47 PM - 2 March, 2014
Hey MarqSimeon,

Thanks for getting in touch. Have you installed the latest drivers from the Numark website:
www.numark.com

Windows Driver v2.9.55
Regards
Dave W
7:01 AM, 17 Mar 2014
This help request has been closed due to inactivity.