Software help archive

A read-only archive of old serato.com help threads.

No sound coming out from my device

Product
ITCH
Version
1.8.0 (Pioneer DDJ-S1)
Hardware
Pioneer DJ DDJ-S1
Computer
PC
OS
Platform
-
DJ Mike Papa 6:03 PM - 25 January, 2014
I have recently downloaded Serato DJ on my computer (previously was running ITCH) and my console does not output any sound either from speakers nor from headphones. I tried setting the device on default in sounds and produced sound from both speakers and headphones. Is there any suggestion?
Serato, Support
Matt P 8:53 PM - 28 January, 2014
Hi DJ Mike Papa,

If you have got sound coming out by using the device as default, then thats a good thing, but by doing so did you lose control of monitoring?

I'd suggest updating the drivers and firmware for the DDJ-S1 here - pioneerdj.com

Let me know how that goes.

Matt P
8:01 AM, 12 Feb 2014
This help request has been closed due to inactivity.