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drop outs when i select new tracks
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drop outs when i select new tracks

Product
Scratch Live
Version
2.5.0
Hardware
Rane SL2
Computer
Mac
OS
Platform
-
DJ CUTLOOSE 10:00 PM - 10 December, 2013
Never really had many issues with SSL on my mac, but recently I'm getting lots of usb drop outs, especially when loading tracks


Any Ideas

Thanks
Serato, Support
Sam GG 2:05 AM - 11 December, 2013
Hey DJ Cutloose,

Could I please have your computers full specs? Also can you think of ANY changes to your system / setup / library that took place before you started getting these issues?

How is your music stored, ie, internally / externally? Do you notice the issue more with certain tracks?

Let me know,

Sam
DJ CUTLOOSE 10:25 PM - 11 December, 2013
Internal 500gb hd
80 gb free

2.16 ghz intel core duo
2gb 667 mhz ddr2 sdram

haven't done anything different

hope this helps
Laz219 10:36 PM - 11 December, 2013
Are you running any other software in the background?
Your hard drive is getting a bit on the full side, the general rule is usually 10%+ free space.
DJ CUTLOOSE 10:57 PM - 11 December, 2013
Hi Laz, nothing that I know of
Serato, Support
Sam GG 9:08 PM - 12 December, 2013
Do you notice the lag on loading certain tracks? Are some worse than others? if so, can you pin point either the folder where they are stored or are they certain formats?

Have you been through these steps: serato.com

Sam
DJ CUTLOOSE 10:47 PM - 19 December, 2013
Hi Sam, yes been thru all that and it still happens
DJ CUTLOOSE 10:53 PM - 19 December, 2013
Will activity monitor tell me anything that could help,
System Activity - 1.24 GB
DJ CUTLOOSE 11:47 PM - 19 December, 2013
would running disk utility help , my mac seems to be more sluggish overall
Serato, Support
Sam GG 10:54 PM - 22 December, 2013
Hey,

Quote:
would running disk utility help , my mac seems to be more sluggish overall

This is a good idea. Verify and repair your disk permissions.

Quote:
Do you notice the lag on loading certain tracks? Are some worse than others? if so, can you pin point either the folder where they are stored or are they certain formats?

Did you check this out?

Sam
8:06 AM, 6 Jan 2014
This help request has been closed due to inactivity.
DJ CUTLOOSE 11:11 PM - 13 January, 2014
Ok guys still have this problem, even sometimes when I delete a track out of a folder can take a while, the mac ball comes on the screen for a while ?
What else can I try
Serato, Support
Sam GG 1:13 AM - 16 January, 2014
Did you go through those steps of repairing the permissions on that drive?

Let me know,

Sam
8:00 AM, 30 Jan 2014
This help request has been closed due to inactivity.