Software help archive

A read-only archive of old serato.com help threads.

Serato DJ crashing (xtremesoundsparty@gmail.com)

Product
Serato DJ Pro
Version
1.5.2
Hardware
Pioneer DJ DDJ-SX
Computer
Mac
OS
Platform
-
xtremesoundsnj 9:37 AM - 1 December, 2013
Hi, I've been using scratch live for years, but recently for whatever reason serato dj is crashing. The other day it crashed during a wedding and I have no idea why. Since then no matter what I do when I open a crate serato dj crashes. I tried to re-analyze files it crashed, tonight I tried to locate lost files and it crashed. Can you please help me. I dont know what to do and I dont want to lose almost 6 years of crates. I've never asked for help, please help me. This is my crash log file from tonight

Process: Serato DJ [814]
Path: /Applications/Serato DJ.app/Contents/MacOS/Serato DJ
Identifier: com.serato.seratodj
Version: DJ version 1.5.2 (1.5.2.17)
Code Type: X86 (Native)
Parent Process: launchd [130]
User ID: 501

Date/Time: 2013-12-01 03:31:47.724 -0500
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Interval Since Last Report: 57809 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 15068 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: BDF3DB1E-9925-E6F5-1A1E-597E99483357

Crashed Thread: 28

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called
terminate called throwing an exception

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x96da47ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x96da3cac mach_msg + 68
2 com.apple.CoreFoundation 0x98c33f79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x98c3995f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x98c3901a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x98c38e8b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x91f88f5a RunCurrentEventLoopInMode + 242
7 com.apple.HIToolbox 0x91f88cc9 ReceiveNextEventCommon + 374
8 com.apple.HIToolbox 0x920ee1ad _AcquireNextEvent + 68
9 com.apple.HIToolbox 0x920dcf6a RunApplicationEventLoop + 225
10 com.serato.seratodj 0x0029eb34 0x1000 + 2743092
11 com.serato.seratodj 0x00003245 0x1000 + 8773

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x96da79ae kevent + 10
1 libdispatch.dylib 0x92b41c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x92b417a9 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0007d65b 0x1000 + 509531
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95851280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x958d7089 pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x00288b82 0x1000 + 2653058
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x003acd0d 0x1000 + 3849485
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95851280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x958d7089 pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x00288b82 0x1000 + 2653058
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x000047ec 0x1000 + 14316
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 7:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 8:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 9:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 10:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 11:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 12:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 13:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 14:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 15:
0 libsystem_kernel.dylib 0x96da6c72 __semwait_signal + 10
1 libsystem_c.dylib 0x958d6a49 nanosleep$UNIX2003 + 189
2 com.serato.seratodj 0x004ff780 0x1000 + 5236608
3 com.serato.seratodj 0x00057e93 0x1000 + 355987
4 com.serato.seratodj 0x0005bf8b 0x1000 + 372619
5 com.serato.seratodj 0x0005bf64 0x1000 + 372580
6 com.serato.seratodj 0x004ffa4a 0x1000 + 5237322
7 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
8 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 16:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x96da47ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x96da3cac mach_msg + 68
2 com.apple.audio.CoreAudio 0x99ddc8ba HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 138
3 com.apple.audio.CoreAudio 0x99dd6f2e HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 70
4 com.apple.audio.CoreAudio 0x99dd55cd HALC_ProxyIOContext::IOWorkLoop() + 1287
5 com.apple.audio.CoreAudio 0x99dd5017 HALC_ProxyIOContext::IOThreadEntry(void*) + 145
6 com.apple.audio.CoreAudio 0x99ddf561 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke_0 + 20
7 com.apple.audio.CoreAudio 0x99dd4f3d HALB_IOThread::Entry(void*) + 71
8 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
9 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 17:
0 libsystem_kernel.dylib 0x96da6c72 __semwait_signal + 10
1 libsystem_c.dylib 0x958d6a49 nanosleep$UNIX2003 + 189
2 com.serato.seratodj 0x004ff780 0x1000 + 5236608
3 com.serato.seratodj 0x000c64ec 0x1000 + 808172
4 com.serato.seratodj 0x000cb369 0x1000 + 828265
5 com.serato.seratodj 0x000cb342 0x1000 + 828226
6 com.serato.seratodj 0x004ffa4a 0x1000 + 5237322
7 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
8 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 18:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95851280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x958d70d4 pthread_cond_timedwait$UNIX2003 + 70
3 com.serato.seratodj 0x00507313 boost::condition_variable::do_timed_wait(boost::unique_lock<boost::mutex>&, timespec const&) + 153
4 com.serato.seratodj 0x00500aeb 0x1000 + 5241579
5 com.serato.seratodj 0x003b55fb 0x1000 + 3884539
6 com.serato.seratodj 0x00329acc 0x1000 + 3312332
7 com.serato.seratodj 0x00329fb4 0x1000 + 3313588
8 com.serato.seratodj 0x004ffa4a 0x1000 + 5237322
9 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
10 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 19:
0 libsystem_kernel.dylib 0x96da6be6 __select + 10
1 com.serato.seratodj 0x0032b2eb 0x1000 + 3318507
2 com.serato.seratodj 0x0032b65e 0x1000 + 3319390
3 com.serato.seratodj 0x0032b742 0x1000 + 3319618
4 com.serato.seratodj 0x004ffa4a 0x1000 + 5237322
5 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
6 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 20:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95851280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x958d7089 pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x0050753c boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 90
4 com.serato.seratodj 0x003230c2 0x1000 + 3285186
5 com.serato.seratodj 0x003236c7 0x1000 + 3286727
6 com.serato.seratodj 0x003236a0 0x1000 + 3286688
7 com.serato.seratodj 0x004ffa4a 0x1000 + 5237322
8 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
9 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 21:
0 libsystem_kernel.dylib 0x96da6c72 __semwait_signal + 10
1 libsystem_c.dylib 0x958d6a49 nanosleep$UNIX2003 + 189
2 com.serato.seratodj 0x004ff780 0x1000 + 5236608
3 com.serato.seratodj 0x000b9f32 0x1000 + 757554
4 com.serato.seratodj 0x000bb415 0x1000 + 762901
5 com.serato.seratodj 0x000bb3ee 0x1000 + 762862
6 com.serato.seratodj 0x004ffa4a 0x1000 + 5237322
7 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
8 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 22:
0 libsystem_kernel.dylib 0x96da47ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x96da3cac mach_msg + 68
2 com.apple.audio.midi.CoreMIDI 0x0489a22d XServerMachPort::ReceiveMessage(int&, void*, int&) + 101
3 com.apple.audio.midi.CoreMIDI 0x048b7ae0 MIDIProcess::RunMIDIInThread() + 144
4 com.apple.audio.midi.CoreMIDI 0x048bdc48 MIDIProcess::MIDIInPortThread::Run() + 24
5 com.apple.audio.midi.CoreMIDI 0x0489b805 XThread::RunHelper(void*) + 17
6 com.apple.audio.midi.CoreMIDI 0x0489b2ee CAPThread::Entry(CAPThread*) + 196
7 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
8 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 23:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 24:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 25:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x907506ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x90750184 TSWaitOnSemaphoreCommon + 272
5 com.apple.CoreServices.CarbonCore 0x9075040d TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x950b739c 0x94ac1000 + 6251420
7 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
8 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 26:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x958512e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95851572 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0010669f 0x1000 + 1070751
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 27:
0 libsystem_kernel.dylib 0x96da68e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95851280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x958d7089 pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x00288b82 0x1000 + 2653058
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0000cd5a 0x1000 + 48474
6 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
7 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 28 Crashed:
0 libsystem_kernel.dylib 0x96da6a6a __pthread_kill + 10
1 libsystem_c.dylib 0x9584db2f pthread_kill + 101
2 libsystem_c.dylib 0x95884631 abort + 168
3 libc++abi.dylib 0x978aa7e0 abort_message + 151
4 libc++abi.dylib 0x978a8249 default_terminate() + 34
5 libc++abi.dylib 0x978a8289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x978a82f1 std::terminate() + 23
7 libc++abi.dylib 0x978a93e6 __cxa_throw + 110
8 libstdc++.6.dylib 0x986442f6 operator new(unsigned long) + 127
9 libstdc++.6.dylib 0x98644342 operator new[](unsigned long) + 17
10 com.serato.seratodj 0x003f21bb 0x1000 + 4133307
11 com.serato.seratodj 0x003f3694 0x1000 + 4138644
12 com.serato.seratodj 0x0013948a 0x1000 + 1279114
13 com.serato.seratodj 0x00038833 0x1000 + 227379
14 com.serato.seratodj 0x000389d9 0x1000 + 227801
15 com.serato.seratodj 0x000389d9 0x1000 + 227801
16 com.serato.seratodj 0x000389d9 0x1000 + 227801
17 com.serato.seratodj 0x000389d9 0x1000 + 227801
18 com.serato.seratodj 0x000389d9 0x1000 + 227801
19 com.serato.seratodj 0x000389d9 0x1000 + 227801
20 com.serato.seratodj 0x000389d9 0x1000 + 227801
21 com.serato.seratodj 0x00038ffa 0x1000 + 229370
22 com.serato.seratodj 0x000380df 0x1000 + 225503
23 libsystem_c.dylib 0x9584c5b7 _pthread_start + 344
24 libsystem_c.dylib 0x95836dce thread_start + 34

Thread 28 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb5777814 ecx: 0xb577778c edx: 0x96da6a6a
edi: 0xb5781000 esi: 0x00000006 ebp: 0xb57777a8 esp: 0xb577778c
ss: 0x00000023 efl: 0x00000206 eip: 0x96da6a6a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x052da000
Logical CPU: 0

Binary Images:
0x1000 - 0xe43ffb +com.serato.seratodj (DJ version 1.5.2 - 1.5.2.17) <7E0E00F1-2FB2-3946-9989-088C98EB893B> /Applications/Serato DJ.app/Contents/MacOS/Serato DJ
0x178d000 - 0x1a12fe7 +QtCore (4.8.4) <C86D29E3-FAF1-3E63-9D7E-9CE32A9EEDF6> /Applications/Serato DJ.app/Contents/Frameworks/QtCore.framework/Versions/4/QtCore
0x1a94000 - 0x23cdfef +QtGui (4.8.4) <DE94F9CE-8DCD-3890-AB02-49F46696F63B> /Applications/Serato DJ.app/Contents/Frameworks/QtGui.framework/Versions/4/QtGui
0x25f8000 - 0x271cfeb +QtNetwork (4.8.4) <C01F9A90-DC26-38DD-A1EF-E002077ABD16> /Applications/Serato DJ.app/Contents/Frameworks/QtNetwork.framework/Versions/4/QtNetwork
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0x9a38e000 - 0x9a3bffff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x9a3c0000 - 0x9a3c0ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <CFAAB1B1-DBC7-3FF1-97BA-065C6620360D> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9a3c3000 - 0x9a47aff3 com.apple.QuickTimeMPEG4.component (7.7.1 - 2599.41) <5539EB9D-F14F-3821-A2D6-72780DBBD6D1> /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
0x9a47b000 - 0x9a4baff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <A3F2F55D-E491-3532-A8F6-8D3F2455704F> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <39F6BEE7-AE54-3423-B920-2A3573BC9A1A> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xf6900000 - 0xf6c8ffe7 QuickTimeH264.scalar (2599.41) <51B0FBF3-86AF-367C-84C0-0D2779AE726B> /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH264.scalar
0xf6d0d000 - 0xf6f12fff com.apple.audio.codecs.Components (3.1 - 3.1) <BB0D3850-7B21-3138-938B-E5E63020249D> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 245
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=222.7M resident=61.1M(27%) swapped_out_or_unallocated=161.6M(73%)
Writable regions: Total=3.1G written=2.4G(79%) resident=2.5G(80%) swapped_out=0K(0%) unallocated=628.8M(20%)

REGION TYPE VIRTUAL
=========== =======
(null) (reserved) 148K reserved VM address space (unallocated)
ATS (font support) 32.8M
CG backing stores 7344K
CG shared images 160K
CoreServices 1312K
IOKit 40K
MALLOC 3.0G
MALLOC guard page 48K
MALLOC_LARGE (reserved) 648K reserved VM address space (unallocated)
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=249 156K
Memory tag=35 4836K
Stack 78.2M
VM_ALLOCATE 17.3M
__DATA 17.8M
__DATA/__OBJC 156K
__IMAGE 528K
__IMPORT 20K
__LINKEDIT 45.0M
__OBJC 1712K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 177.6M
__UNICODE 544K
mapped file 194.9M
shared memory 17.3M
=========== =======
TOTAL 3.6G
TOTAL, minus reserved VM space 3.6G

Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f170
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
FireWire Device: My Book 111D, WD, 800mbit_speed
9:45 AM, 1 Dec 2013
xtremesoundsnj attached a file: seratodj crash 120113.rtf
Download· Permalink
Asu 2:46 PM - 1 December, 2013
stick to 1.3 or 1.5...i just did a 5 hour gig on 1.5,no issues...1.5.2 seems to have some stability issues...
Asu 2:52 PM - 1 December, 2013
i got the same Macbook pro but running OSX Mavericks with only 4GB Ram and it still works flawlessly...gonna upgrade to 8GB just to be safe.

Look out for what file it crashes on as it scans...sounds like some corrupt files...i can vouch for 1.5 cause it hasn't let me down....2 gigs so far for a total of 12hrs,no crashes.
Serato, Support
Matt P 11:16 PM - 4 December, 2013
Hi xtremesoundsnj,

If you've been using SSL for over 6 years its likely that your _Serato_ folder may have become bloated with unnecessary information. When you have made and then later deleted crates often that information and others will still be stored in the folder. Sometimes this can clog up the loading process or get corrupted and cause issues. We are doing extensive research on this. Serato DJ read from this folder too so if you were to look in your Crates folder in the _Serato_ folder you will have all you crate information from SSL 2.3.3 and prior as well as in the Subcrates folder too. The Subcrates folder is where we store the crate information these days.
I would recommend looking in the crate folder for unused crates and clearing out the recording folder if there is un needed info in there too.

Another idea is to try renaming your _Serato_ folder.
Try these steps -

Close all Serato Applications
Rename _Serato_ folder to _Serato_old (Don't worry about the backup folder)
Open Serato DJ
This will create a new _Serato_ folder in your "My Music" folder and create a blank template with no crates or any other stored information.

Close Serato DJ,
Copy the Subcrates folder info and paste it into the newly created _Serato_ folder.
This should load up the crates from your old library.
Have a play around and let me know how that works for you..


To regain information as you left it
Close Serato DJ
Trash new _Serato_ folder
Rename _Serato_Old back to _Serato_
Open Serato DJ
Everything should be back to normal.

Matt P
xtremesoundsnj 1:52 AM - 6 December, 2013
Thank you for your reply, can you tell from the crash report what file or crate is causing this?
Serato, Support
Matt P 4:01 AM - 6 December, 2013
Hi xtremesoundsnj ,

Quote:
Thank you for your reply, can you tell from the crash report what file or crate is causing this?


No that isn't shown in the crash report.

Did you try the steps i suggested?

Matt P
8:06 AM, 20 Dec 2013
This help request has been closed due to inactivity.