Software help archive

Support
Deleting files by pressing control shift delete doesn't work
A read-only archive of old serato.com help threads.

Deleting files by pressing control shift delete doesn't work

Product
Scratch Live
Version
2.5.0
Hardware
Rane Sixty-Two
Computer
Mac
OS
Platform
-
dj Navics 9:38 PM - 30 October, 2013
Deleting files by pressing control shift delete doesn't work anymore with Mac OS X Mavericks... keep it posted for more issues.
Rane, Support
Zach S 10:00 PM - 30 October, 2013
Hey Navics,

This is a bug in either the Serato software or on the OS.. this is not new to Mavericks.

The workaround is to shut down SSL, open your external drive, and delete the _Serato_backup folder.
Once deleted, open SSL and delete whatever files you want to delete. Shut down SSL. If it asks if you want to backup your library choose no. That should get them deleted entirely from the HD.
dj Navics 10:19 PM - 30 October, 2013
Will this fix the issue of the files not being sent to the trash bin.
Rane, Support
Zach S 4:09 PM - 31 October, 2013
Yes. It should be a workaround.
8:05 AM, 19 Nov 2013
This help request has been closed due to inactivity.