Software help archive

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Issue with new macbook pro 2013 and DDJ-SX

Product
Serato DJ Pro
Version
1.5.1
Hardware
Pioneer DJ DDJ-SX
Computer
Mac
OS
Platform
-
Seratobel 12:41 PM - 26 October, 2013
Hi everyone,

I just purchased the new macbook pro retina 2013 (i7 2.3 ghz 16go Ram) and have some compatibility issue with the DDJ-SX.
The macbook is running latest version of Mavericks with the latest version of serato DJ (1.5.1).

The issue is as follows, when you use the bottom part of the jog wheel (to align beat), the sound is distorted.
This is an issue I don't have with my old macbook pro.

To explain the issue I have taken 2 short movies. The first one is with the new macbook, the second one is with the old one.

Movie 1: www.dropbox.com
Movie 2: www.dropbox.com

I am aware that similar issues existed with the release of the new macbook air, until apple upgraded to 10.8.5.
I was expecting that the new macbook would not have this kind of issue.

Any idea for help here? Any other users experiencing similar problems?

Thanks for your feedback