Software help archive

A read-only archive of old serato.com help threads.

left channel volume decreases by itself

Product
ITCH
Version
2.2.2
Hardware
Novation TWITCH
Computer
PC
OS
Platform
-
simon_marklar 8:26 AM - 25 October, 2013
My left channel seems to decrease the volume by itself.

I bring the left channel up to full and then slowly the volume fades down. if I move the left channel volume up or down there is a sudden jump in volume, as soon as I let go of the fader it starts to lower the volume again.

Its been perfect until about 3 weeks ago.

pc is not used for anything other than djing.
Serato, Support
Karl Y 2:31 PM - 29 October, 2013
Hi simon_marklar

that sounds as if your Twitch sends unwanted MIDI signals to the computer.

Can you try with another computer to verify if it happens there too?
If yes, you could try cleaning the faders with canned air and apply some Caig DeoxIT faderlube or something similar.
If that does not help either, then your unit may be faulty and need servicing.

Cheers

Karl Y
8:04 AM, 13 Nov 2013
This help request has been closed due to inactivity.