My computer specifications is in the attached *.png & *.pdf files. It's in Swedish but I think you'll understand.

Just added one more crash log.

I've been using Serato DJ 1.5 all day (approx 8 hours) and I've been using Video, I've been mixing and I've been using Autoplay.

HI oakstream,

Sorry to hear you are having these crashes.
Thanks for supplying the detailed information..

Can you let me know if you are having the same crashes with 1.3?
Download that here - serato.com

Matt P

No, 1.3 is rock solid! :)

Hi oakstream,

OK, I would recommend sticking with that for now.
I appreciate the crash logs as they will help us identify the cause.
Its possible there might be some compatibility issue between 10.8.5 and DJ 1.5..

Matt P

Hi Matt!

Cool, thanks! :)

Hi oakstream,

Could i get you to try this one thing -
Go to Applications > Utilities > Disk Utility and get them to select their HD and then click 'Verify Disk Permissions'.

It might help the issue with 1.5

Matt P

OK, I've checked and repaired disk permissions. It was a lot of iTunes permissions that has to be repaired.

I'll let you know if it crashes again.

Thanks Matt!

HI Oakstream.
You may find that repairing the disc permissions doesn't actually make them go away.
Refer to discussions.apple.com
As I posted in my thread, this is an issue with IOS 11.1.1 & OS 10.8.5 - Apple suggests that it can be ignored but it may be the cause of the DJ 1.5 crashes...

Yes, I noticed... I tried to repair several times with no luck.

Thanks for the info mate!

The funny thing is that Serato DJ 1.3 works flawless even if the iTunes permissions can't be repaired... So it has to be something in the new version that causes these crashes

I did have a crash on my MacBook Pro with OS X 10.7.5. I had SDJ 1.5. installed but I had SDJ 1.3. overwritten (not with the option to switch between the two versions). After the crash/freeze I did go back to the old set up using time machine). SDJ 1.3. works perfect, absolutely no problem. I also use iTunes (latest version).

One more crash log, I've had Serato DJ running in Autoplay for 14 hours while I was at work without any problems.

I restarted my MBP and during the startup of Serato DJ 1.5 I turned on and off my DDJ-SX and it crashed.

One more, when I closed Serato DJ it crashed....

Hi oakstream,

Thanks for the Crash logs. Good to hear you had no crashing issues with 1.3.

At this point we are still researching why these crashes are happening, if you can provide any information regarding other software updates you have done recently that will be of great help in identifying this problem.

Can you let me know how large your music library is and whether you are using itunes to store your music?

Thanks

Matt P

Hi Matt!

I'm using iTunes to store my music and it's 23278 songs (774 GB), all music in my collection is bought from iTunes (m4a) and Beatport (AIFF).

I did a clean install of OS X 10.8.5 before I installed Serato DJ 1.5 and the only 3rd party software I've installed after that is:
- Serato DJ 1.3
- Mixed In Key 5.6

All OS X software is updated to the latest software versions.

More info about my setup:

My music collection is stored on an external 2 TB LaCie d2 Quadra connected via FireWire.

The power switch on the LaCie d2 Quadra is set to ON so its not going into sleep mode!

I also have my iPad and my Pioneer DDJ-SX connected via USB in my MBP.

Let me know if you need more info!

Wow that was a great read Im having the same problem. I.m going to try all the above.

Processor 2.53 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB
Software OS X 10.8.5 (12F45)
Serato DJ 1.5
DDJ Sx controller
I have 90% of my music on a external lace drive 2T fire 800. over 1 million song files.
SDJ crashed 5 times in one hour from, loading, typing, scrolling, loading from file liberty. I ran scratch live for 3 years without 1 problem, last version 2.5 100%
I need help I DL 1.3 I will see how it goes. any help would be great.

I think you should start your own help request and upload your crash logs.

Can you tell me were to find my crash logs ?

Kj

Hi Kevin!

Check this link: serato.com

Thanks. Found it.

Kj

Hi oakstream,

Thanks for the great information and help with Kevin and others.



Lets try and eliminate itunes from the scenario with 1.5

If you could tell me how 1.5 runs without the External HDD and "Show Itunes Library" unselected in the setup menu?
I would greatly appreciate it if you could let me know if you get the same kind of crashes with 1.5.

I understand this is time consuming, thanks for all your help.

Matt P

Hi Matt!

Sure, no problem! I only have a 120GB SSD disk in my MBP so it's going to be a much smaller music collection, but I'll test it during the weekend.

If I get crashes I'll post the crash logs.

Two more crashes without external HDD and iTunes... I copied 20 albums (approx. 11GB and 200 songs) to my internal SSD disk and unchecked "Show iTunes Library"

I analyzed all files.

First crash happened when I unchecked "Show iTunes Library" and the second crash happened when I played tracks with Autoplay and it only took a couple of minutes :(

The external disk that I didn't use was disconnected (FireWire cable was removed from my MBP) so it has nothing to do with this.

Another strange thing.... My entire music library is analyzed and when I've been adding new tracks to my collection I've clicked on analyze and only the new tracks has been analyzed.

I added 12 new tracks to my collection today and when I clicked on Analyze it wants to analyze my entire collection!

I just wanted to mention this! Is it a bug or caused by all the crashes?

This sucks!! Why can't it just be scratch live? Every other program you've made is garbage!

Same problem here 1.3 was solid 1.5 not so much

Rolled back until this is fixed

crash report below

Process: Serato DJ [4868]
Path: /Applications/Serato DJ.app/Contents/MacOS/Serato DJ
Identifier: com.serato.seratodj
Version: DJ version 1.5.0 (1.5.0.46)
Code Type: X86 (Native)
Parent Process: launchd [153]

Date/Time: 2013-10-10 09:04:42.340 +0100
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Sleep/Wake UUID: CB7A6437-6C36-4B33-9F7A-8AB6A83F1688

Interval Since Last Report: 291439 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 26045 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 5CF7A0F6-E28C-4FC5-8732-631F7F7BD54A

Crashed Thread: 26 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000007b4300d0

VM Regions Near 0x7b4300d0:
__LINKEDIT 000000007014e000-00000000701a4000 [ 344K] r--/rwx SM=COW /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudi
o
-->
__TEXT 000000008fe38000-000000008fe6b000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld

Application Specific Information:
objc[4868]: garbage collection is OFF

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x97a3dc22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x97a3d1f6 mach_msg + 70
2 com.apple.CoreFoundation 0x9bef19da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x9befab04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x9befa1dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x9befa088 CFRunLoopRunInMode + 120
6 com.apple.HIToolbox 0x9cbb5543 RunCurrentEventLoopInMode + 318
7 com.apple.HIToolbox 0x9cbbc8ab ReceiveNextEventCommon + 381
8 com.apple.HIToolbox 0x9cc0ad93 AcquireNextEventInMode + 67
9 com.apple.HIToolbox 0x9cd5295b _AcquireNextEvent + 58
10 com.apple.HIToolbox 0x9cd3fb78 RunApplicationEventLoop + 221
11 com.serato.seratodj 0x0029d574 0x1000 + 2737524
12 com.serato.seratodj 0x00003205 0x1000 + 8709

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x97a4090a kevent + 10
1 libdispatch.dylib 0x9a3c9e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9a3c8853 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0007d5eb 0x1000 + 509419
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f842c pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x002875c2 0x1000 + 2647490
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x003ab3ad 0x1000 + 3842989
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f842c pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x002875c2 0x1000 + 2647490
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x000047ac 0x1000 + 14252
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 7:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 8:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 9:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 10:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 11:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 12:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 13:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 14:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0005df2f 0x1000 + 380719
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 15:
0 libsystem_kernel.dylib 0x97a3fbb2 __semwait_signal + 10
1 libsystem_c.dylib 0x966f87b9 nanosleep$UNIX2003 + 187
2 com.serato.seratodj 0x004fde20 0x1000 + 5230112
3 com.serato.seratodj 0x00057e63 0x1000 + 355939
4 com.serato.seratodj 0x0005bf5b 0x1000 + 372571
5 com.serato.seratodj 0x0005bf34 0x1000 + 372532
6 com.serato.seratodj 0x004fe0ea 0x1000 + 5230826
7 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
8 libsystem_c.dylib 0x967476de thread_start + 34

Thread 16:
0 libsystem_kernel.dylib 0x97a3fbb2 __semwait_signal + 10
1 libsystem_c.dylib 0x966f87b9 nanosleep$UNIX2003 + 187
2 com.serato.seratodj 0x004fde20 0x1000 + 5230112
3 com.serato.seratodj 0x000c5d0c 0x1000 + 806156
4 com.serato.seratodj 0x000cab89 0x1000 + 826249
5 com.serato.seratodj 0x000cab62 0x1000 + 826210
6 com.serato.seratodj 0x004fe0ea 0x1000 + 5230826
7 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
8 libsystem_c.dylib 0x967476de thread_start + 34

Thread 17:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f83e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.serato.seratodj 0x005059b3 boost::condition_variable::do_timed_wait(boost::unique_lock<boost::mutex>&, timespec const&) + 153
4 com.serato.seratodj 0x004ff18b 0x1000 + 5235083
5 com.serato.seratodj 0x003b3c9b 0x1000 + 3878043
6 com.serato.seratodj 0x0032850c 0x1000 + 3306764
7 com.serato.seratodj 0x003289f4 0x1000 + 3308020
8 com.serato.seratodj 0x004fe0ea 0x1000 + 5230826
9 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
10 libsystem_c.dylib 0x967476de thread_start + 34

Thread 18:
0 libsystem_kernel.dylib 0x97a3fb42 __select + 10
1 com.serato.seratodj 0x00329d2b 0x1000 + 3312939
2 com.serato.seratodj 0x0032a09e 0x1000 + 3313822
3 com.serato.seratodj 0x0032a182 0x1000 + 3314050
4 com.serato.seratodj 0x004fe0ea 0x1000 + 5230826
5 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
6 libsystem_c.dylib 0x967476de thread_start + 34

Thread 19:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f842c pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x00505bdc boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 90
4 com.serato.seratodj 0x00321b02 0x1000 + 3279618
5 com.serato.seratodj 0x00322107 0x1000 + 3281159
6 com.serato.seratodj 0x003220e0 0x1000 + 3281120
7 com.serato.seratodj 0x004fe0ea 0x1000 + 5230826
8 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
9 libsystem_c.dylib 0x967476de thread_start + 34

Thread 20:
0 libsystem_kernel.dylib 0x97a3fbb2 __semwait_signal + 10
1 libsystem_c.dylib 0x966f87b9 nanosleep$UNIX2003 + 187
2 com.serato.seratodj 0x004fde20 0x1000 + 5230112
3 com.serato.seratodj 0x000b9752 0x1000 + 755538
4 com.serato.seratodj 0x000bac35 0x1000 + 760885
5 com.serato.seratodj 0x000bac0e 0x1000 + 760846
6 com.serato.seratodj 0x004fe0ea 0x1000 + 5230826
7 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
8 libsystem_c.dylib 0x967476de thread_start + 34

Thread 21:
0 libsystem_kernel.dylib 0x97a3dc22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x97a3d1f6 mach_msg + 70
2 com.apple.audio.midi.CoreMIDI 0x0482afcb XServerMachPort::ReceiveMessage(int&, void*, int&) + 101
3 com.apple.audio.midi.CoreMIDI 0x0484df8b MIDIProcess::RunMIDIInThread() + 259
4 com.apple.audio.midi.CoreMIDI 0x0484e912 MIDIProcess::MIDIInPortThread::Run() + 24
5 com.apple.audio.midi.CoreMIDI 0x0482c59f XThread::RunHelper(void*) + 17
6 com.apple.audio.midi.CoreMIDI 0x0482bf69 CAPThread::Entry(CAPThread*) + 123
7 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
8 libsystem_c.dylib 0x967476de thread_start + 34

Thread 22:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x96747f7b pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x002875d7 0x1000 + 2647511
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0002574e 0x1000 + 149326
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 23:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f842c pthread_cond_wait$UNIX2003 + 71
3 com.apple.audio.midi.CoreMIDI 0x0482b551 CAGuard::Wait() + 67
4 com.apple.audio.midi.CoreMIDI 0x0482c2d1 Task::Run() + 341
5 com.apple.audio.midi.CoreMIDI 0x0482c59f XThread::RunHelper(void*) + 17
6 com.apple.audio.midi.CoreMIDI 0x0482bf69 CAPThread::Entry(CAPThread*) + 123
7 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
8 libsystem_c.dylib 0x967476de thread_start + 34

Thread 24:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f842c pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x002875c2 0x1000 + 2647490
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0000cd1a 0x1000 + 48410
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 25:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f842c pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x00505bdc boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 90
4 com.serato.seratodj 0x002a1169 0x1000 + 2752873
5 com.serato.seratodj 0x004fe0ea 0x1000 + 5230826
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 26 Crashed:: com.apple.audio.IOThread.client
0 com.serato.seratodj 0x000af5bf 0x1000 + 714175
1 com.serato.seratodj 0x000adebb 0x1000 + 708283
2 com.serato.seratodj 0x000ae1c0 0x1000 + 709056
3 com.serato.seratodj 0x000a5581 0x1000 + 673153
4 com.serato.seratodj 0x000a55ef 0x1000 + 673263
5 com.serato.seratodj 0x0009e453 0x1000 + 644179
6 com.serato.seratodj 0x000589f9 0x1000 + 358905
7 com.serato.seratodj 0x00058abf 0x1000 + 359103
8 com.serato.seratodj 0x003c2735 0x1000 + 3938101
9 com.serato.seratodj 0x0051762f 0x1000 + 5334575
10 com.serato.seratodj 0x005185f8 0x1000 + 5338616
11 com.serato.seratodj 0x0051c3f5 0x1000 + 5354485
12 com.apple.audio.units.Components 0x700089e2 AUInputElement::PullInputWithBufferList(unsigned long&, AudioTimeStamp const&, unsigned long, unsigned long, AudioBufferList*) + 230
13 com.apple.audio.units.Components 0x70007772 AUConverterBase::RenderBus(unsigned long&, AudioTimeStamp const&, unsigned long, unsigned long) + 290
14 com.apple.audio.units.Components 0x70006dee AUBase::DoRenderBus(unsigned long&, AudioTimeStamp const&, unsigned long, AUOutputElement*, unsigned long, AudioBufferList&) + 114
15 com.apple.audio.units.Components 0x70003ed9 AUBase::DoRender(unsigned long&, AudioTimeStamp const&, unsigned long, unsigned long, AudioBufferList&) + 371
16 com.apple.audio.units.Components 0x7000b9b9 AUHAL::AUIOProc(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 2365
17 com.apple.audio.CoreAudio 0x980603a5 HALC_ProxyIOContext::IOWorkLoop() + 2535
18 com.apple.audio.CoreAudio 0x9805f8fe HALC_ProxyIOContext::IOThreadEntry(void*) + 136
19 com.apple.audio.CoreAudio 0x9805f870 __HALC_ProxyIOContext_block_invoke_6 + 20
20 com.apple.audio.CoreAudio 0x9805f7f5 HALB_IOThread::Entry(void*) + 69
21 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
22 libsystem_c.dylib 0x967476de thread_start + 34

Thread 27:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f842c pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x002875c2 0x1000 + 2647490
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x00060ec8 0x1000 + 392904
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 28:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f842c pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x002875c2 0x1000 + 2647490
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0000cd1a 0x1000 + 48410
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 29:
0 libsystem_kernel.dylib 0x97a3f83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x96747e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x966f842c pthread_cond_wait$UNIX2003 + 71
3 com.serato.seratodj 0x002875c2 0x1000 + 2647490
4 com.serato.seratodj 0x0009c971 0x1000 + 637297
5 com.serato.seratodj 0x0000cd1a 0x1000 + 48410
6 libsystem_c.dylib 0x96743ed9 _pthread_start + 335
7 libsystem_c.dylib 0x967476de thread_start + 34

Thread 26 crashed with X86 Thread State (32-bit):
eax: 0x7b4300b0 ebx: 0x000a5528 ecx: 0x5276340c edx: 0x00999999
edi: 0x5276340c esi: 0x00000000 ebp: 0xb0eb8808 esp: 0xb0eb8808
ss: 0x00000023 efl: 0x00010202 eip: 0x000af5bf cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x7b4300d0
Logical CPU: 0

Binary Images:
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0x998d1000 - 0x998d1fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x998d2000 - 0x999b5ff7 libcrypto.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <819B5833-97F6-3827-8CAE-2F7CA91F0A0D> /usr/lib/libcrypto.0.9.8.dylib
0x999c5000 - 0x9a051ff5 com.apple.CoreAUC (6.16.12 - 6.16.12) <9D51400F-B827-3BA7-87F5-954A1CDDAEA9> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9a3c7000 - 0x9a3d5fff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <1B857064-288D-3919-B81A-38E9F4D19B54> /usr/lib/system/libdispatch.dylib
0x9a3f3000 - 0x9a497fff com.apple.QD (3.40.1 - ???) <B5650C5E-AB41-3758-84A1-5A97EDCD8EFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x9a498000 - 0x9a4f5ffb com.apple.htmlrendering (76 - 1.1.4) <409EF0CB-2997-369A-9326-BE12436B9EE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9a4f6000 - 0x9a800ff3 com.apple.Foundation (6.7.2 - 833.25) <4C52ED74-A1FD-3087-A2E1-035AB3CF9610> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9aada000 - 0x9aaddffb com.apple.help (1.3.2 - 42) <B1E6701C-7473-30B2-AB5A-AFC9A4823694> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x9ab0a000 - 0x9ab0efff com.apple.CommonPanels (1.2.5 - 94) <EA47550D-7DAF-30D9-91DB-1FB594CC8522> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9ab0f000 - 0x9ab13ffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9bae6000 - 0x9bb61ffb com.apple.ApplicationServices.ATS (317.12.0 - ???) <4D124B65-3D43-32E9-B296-3671347BB888> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9bb62000 - 0x9bde7fe3 com.apple.QuickTime (7.7.1 - 2348) <DAA61DE5-ED45-3AAE-8030-351D2C636FF2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9bde8000 - 0x9bdfdfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9bdfe000 - 0x9be2dff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x9bebf000 - 0x9c096fe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9c341000 - 0x9c3c8fff com.apple.print.framework.PrintCore (7.1 - 366.3) <EEC03CAB-7F79-3931-87FE-4DF0B767BF47> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9c3fc000 - 0x9c40afff com.apple.opengl (1.8.1 - 1.8.1) <766AFB12-A2CB-3A55-B662-FC9FFCAE0008> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9c460000 - 0x9c536aab libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
0x9c537000 - 0x9c537ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x9c76e000 - 0x9c7afff9 libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <9FD420FB-7984-3A07-8914-BB19E687D38B> /usr/lib/libcurl.4.dylib
0x9c7b0000 - 0x9cbb2ff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9cbb3000 - 0x9cef9ff3 com.apple.HIToolbox (1.9 - ???) <E5EA9EEF-3CCA-36A0-8688-DA2E64E2256C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0xba900000 - 0xba91bffd libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <473499F3-8CB8-3372-98B0-8E3BCC1A3D80> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ff6 libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <B5E80EAA-78D8-3243-A735-A6ECED09A8AC> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 6
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2438
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=234.8M resident=149.0M(63%) swapped_out_or_unallocated=85.8M(37%)
Writable regions: Total=1.0G written=404.2M(39%) resident=455.7M(44%) swapped_out=0K(0%) unallocated=580.8M(56%)

REGION TYPE VIRTUAL
=========== =======
(null) (reserved) 100K reserved VM address space (unallocated)
ATS (font support) 33.0M
CG backing stores 26.8M
CG raster data 64K
CG shared images 3416K
CoreGraphics 8K
CoreServices 2280K
IOKit 48K
MALLOC 902.0M
MALLOC guard page 48K
MALLOC_LARGE (reserved) 30.2M reserved VM address space (unallocated)
Memory tag=240 4K
Memory tag=242 12K
Memory tag=249 408K
Stack 78.7M
VM_ALLOCATE 16.3M
__CI_BITMAP 80K
__DATA 17.5M
__DATA/__OBJC 68K
__IMAGE 528K
__IMPORT 28K
__LINKEDIT 62.9M
__OBJC 2296K
__OBJC/__DATA 32K
__PAGEZERO 4K
__TEXT 171.9M
__UNICODE 544K
mapped file 230.6M
shared memory 476K
shared pmap 9060K
=========== =======
TOTAL 1.6G
TOTAL, minus reserved VM space 1.5G

Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 8 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D5434353153364D4D5238432D47372020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D5434353153364D4D5238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: PIONEER DDJ-SX, 0x08e4 (Pioneer Corporation), 0x0171, 0x06200000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 3

Hi leonteegan!

Don't post crash logs as comments! If you want to help, then you should start your own help request and upload your crash logs.

Here's a link If you don't know where to find the crash logs --> serato.com

Updated to the latest version. It work's fine at home and I like what you have done but I now have DJ twice in two weeks and it crashes.

The first set it crashed once and the song kept playing. So I waited until the song stop and ctrl/alt/del and restarted the program, which started up and was fine for the rest of the night.

I played last night and lost sound for a split second and sometime later the sound stopped and Serato crashed. Had to ctrl/alt/del. Restarted up fine but had to wait for it to read my external hard drive, this happen twice.
Very embarrassing last night because it happened more than once and it shouldn't happen in the first place.

I think I know why it's crashing, I have over 43,000 songs in iTunes and I have leant that serato can't cope with large music files. So now I only drag over certain songs and both nights I was asked for songs I hadn't already dragged over. I was placing them into the prepare section. That's when it crashed and both nights.

When I DJ in my small beach town in NZ they have a large music spectrum, so I have to have all these options available.

I will be going back to the 1.4 version until this is sorted, can't have a program which keeps crashing.

Serato seems like your more interested in add new hardware to your software than sorting out current issue's, like memory for large library's and I haven't seen any updates or bug fixes for pioneer DDJ-SX which I use.

Hi oakstream,

Thanks for the new crash reports.

I'd like to know one more thing. Are your USB ports all USB3.0?

Matt P

Hey guys,

If you have a crash report or a similar problem, the only way to help is by starting your own thread.

Please do that as it helps us help you better.

Thanks

Matt P

Hi Matt!

No, it's two USB 2.0 ports (up to 480 Mbps)

Link to my MBP Specifications --> support.apple.com

HI oakstream,

Cool. Thanks man. I'm uploading the crash reports, so if you get more feel free to attach them.

Matt P

Hi Matt!

For your information:

- I've disabled iTunes and deleted my entire collection in Serato DJ.

- I created a new folder on my external HDD and moved around 400 AIFF files to that folder.

- I imported and re-analyzed all the AIFF files from the new folder into Serato DJ 1.5

Since then Serato DJ 1.5 has been running for several days without any crashes...

I'll keep testing and if it crash again I'll upload the logs.

Meh, another crash... :(

It happened when I pressed on "LOAD" to load a track into player 1 on my DDJ-SX.

Hi oakstream,

Thanks for this information..

You have provided us with much valuable information.

Thank you for your commitment to getting this issue solved.

Matt P

Hi oakstream,

Check you private discussions. I have sent you something.

Matt P

Thanks Matt!

I'll install the Beta as soon as I get home from work! :)

Have a nice weekend!

Roland 'oakstream' Ekström

oakstream,

Cool, I'm going to close this thread up now. Post your results in the beta thread but feel free to open this up again if you have some more questions

Thanks again

Matt P