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Static Interference
A read-only archive of old serato.com help threads.

Static Interference

Product
Serato DJ Pro
Version
1.2.1
Hardware
Reloop Terminal Mix 4
Computer
Mac
OS
Platform
-
Carlo_Dj 11:12 AM - 8 August, 2013
After downloading Serato Dj i experience some noise and interference during playback.

I got this error from my Mackbook.Please advise


/Library/Audio/Plug-Ins/HAL/SeratoVirtualAudioPlugIn.plugin/Contents/M
acOS/SeratoVirtualAudioPlugIn:mach-o, but wrong architecture
Aug 8 13:02:19 Carlito.local SystemUIServer[251]: Cannot find function pointer New_SHP_PlugIn for factory 834FC054-C1CC-11D6-BD01-00039315CD46 in CFBundle/CFPlugIn 0x7fe984a7cbe0 </Library/Audio/Plug-Ins/HAL/SeratoVirtualAudioPlugIn.plugin> (bundle, not loaded)
Carlo_Dj 11:39 AM - 8 August, 2013
I search and found this:

Will have to test later and see how it go.

Zach S 6:02 PM - 8 April, 2013
Hey Enferno,

Go into:
Macintosh HD/System/Library/Audio/Plug-Ins/HAL/ and delete the SeratoVirtualAudio.plugin.

That should fix it:)
Carlo_Dj 6:37 PM - 8 August, 2013
I put my controller to the test ,and the situation is still unchanged.

Note that i only experience this with Serato Dj and not Serato Intro.Also note that i have a Rane Sl2 with Scratch Live on my Mac.

Please advise await your feedback.
Carlo_Dj 6:45 PM - 8 August, 2013
Here follow a breakdown for what i have done so far:

-settings are basically default
-only connect usb cable to controller and Mac with earphones / still static interfere
-replace/substitute all cables connected.
-download another copy and install Serato Dj

Could it be that i bought a faulty unit out of the box.?

Please help.
Carlo_Dj 11:06 AM - 11 August, 2013
Something indescribable happen yesterday.I took my unit to the my Vendor test it in there showroom,and with just a 5 sec.crackle and pop's in the beginning the unit plays flawless.

Back home i still experience full blown static.

Help.
Carlo_Dj 12:20 PM - 12 August, 2013
Please have a look at this.

support.reloopdj.com(cracks-glitches-and-music-slowdown-again)/msg46811/#msg46811
Carlo_Dj 12:21 PM - 13 August, 2013
Update the controller software ,and all is well.

Thanks.
Carlo_Dj 7:00 PM - 14 August, 2013
So i switch on my unit tonight and back is snack,crackle & pops.

I'm taking my unit in to have it checked/repaired and or replaced.

If you would like me to I can upload a video.

C.
Carlo_Dj 7:10 PM - 15 August, 2013
I took my controller in to the shop and we found no problem while the assistant test it.

So i ask him if they have wifi around,did some scan and found no SSID's.I setup my phone as a Wifi Hotspot and back comes the static noise.

Because i have Wifi at home i am sure this is what cause the controller to snap,crackle & pop.

The Vendor needs to check and make a final decision about this.

C.
Serato, Support
Jamie W 12:14 AM - 22 August, 2013
Hey Carlo_Dj,

Thanks for getting in touch,

This is the first time I have heard of this kind of issue, it sounds strange...

Quote:
So i ask him if they have wifi around,did some scan and found no SSID's.I setup my phone as a Wifi Hotspot and back comes the static noise.

Because i have Wifi at home i am sure this is what cause the controller to snap,crackle & pop.


So when you connect your phone to your computer via USB and setup a hotspot, this causes you static noise?

Thanks :)
Carlo_Dj 10:47 AM - 3 September, 2013
I received a new unit,but still experience static but much less of it.

It came to my realisation that it must be something on my MacBook.

I uninstall Kaspersky and gone is the snack crackle and pop.

Thanks.

C.