Software help archive

A read-only archive of old serato.com help threads.

ACTIVATION KEY

Product
Serato Video
Version
1.1
Hardware
Rane TTM 57SL
Host
Scratch Live
Version
2.4.4
Computer
Mac
OS
Platform
-
kaydeelethal 7:04 AM - 4 July, 2013


Hi,
I just wiped my mac & upgraded to OSX 10.8.4 (not on your category for OS versions) I hence installed all the softwares but on trying to activate SERATO VIDEO it is disabled. Not like was initially for one to generate the key using the VSL codes, I have bought two initially but none will direct me to this.

Does it mean I have to purchase another code (serato video) for me to Veejay?


Kindly advise,
Rgds
Serato, Support
Jamie W 9:27 PM - 4 July, 2013
Hey Kaydeelethal,

Thanks for getting in touch,

Your Serato Video license details can be accessed through your Serato Profile page.

1. Login to Serato.com
2. Navigate to your profiles products page.
-- Here is the link to your page --> serato.com
3. You will see a button "show serial number and licenses". Click this button.
4. Enter your password.

You should now be able to see your Serato Video license numbers.

Let me know how you get on :)

Thanks.