Serato Video

Support for Serato Video is handled entirely by Serato, and we are located in New Zealand. We offer support via our forum, email or by telephone:

Phone: +64 9 304 0899 (Mon–Fri, 10am–6pm NZT)
Email: support@serato.com

For many people this is an international call, and will require you to enter your countries exit code before dialling our number. Some common exit codes are:

USA - 011

UK - 00

Australia - 0011

Japan - 010

For example, to call Serato from the USA you would dial 011 64 9 304 0899.

We recommend that you familiarise yourself with your countries exit code before attempting to call us.