Serato Video

Video manipulation software
for Scratch Live, Serato DJ and ITCH

Get online help from the Serato support team.

The official support channel for Serato Video is through Serato technical support.

Phone +64 9 304 0899
Monday – Friday
10:00am – 6:00pm NZT
Email
support@serato.com

It's 2:08 AM, Monday in New Zealand. Serato is closed.

Having trouble calling New Zealand? Read this FAQ.

電話番号:03-5159-1822
受付時間:AM 10:30 ～ PM 5:00
休業日:土日祝日および弊社休業日

Serato Video

Serato Video Support

Intel Graphics Cards Not Supported on PC

I've downloaded Serato Video, why is it not showing up?

Where is my Serato Video Output Window or Preview Window?

Is Serato Video compatible with Mountain Lion?

Why does Serato Video open up every time I start the software?

Possible corrupt file icon on video files with no audio stream within Scratch live 2.4.3

Why are my Serato Video preview screens flashing? (on my PC)

I have a Video-SL serial number, but haven't installed the Video-SL software. How do I upgrade my license to Serato Video?

I already have Video-SL authorized inside Scratch Live 2.3.3 (or below). How do I upgrade my license to Serato Video?

My serial number is registered to another user account/blacklisted

How do I enable Serato Video in Scratch Live or ITCH?

What codecs should I use with DirectShow for Serato Video?

How can I use QuickTime as the default decoder for Serato Video on Windows?

I'm having trouble playing my video files! what should I do?

I've started Serato Video and my whole screen has gone black. Help!

Why won't Serato Video play my VOB files?

Why won't Serato Video play my DVDs?

How big should my video files be?

What image formats do the Serato Video Image Effects support?

How do I call Serato in New Zealand to get phone support for Serato Video?

I have lost my Serato Video serial number, how can I retrieve it?

How do I play VOB files in Serato Video?

What are the minimum hardware specifications to run Serato Video?

What type of video files does Serato Video support?

What is the recommended file format for Serato Video?

What are the differences between the Serato Video download and boxed versions?

What do I do after I have purchased my Serato Video serial number online?

What is the TTM 57SL overlay?

Can Serato Video play iTunes Music Store videos?

Can I authorize Serato Video on a second computer, or must I obtain a second license?

What is a Codec?

What is a key-frame?

What are aspect ratios?

What is transcoding?

Serato Video does not work with Intel graphics cards

QuickTime Alternative is not supported with Serato Video

Use V-Sync Option May Cause Excessive CPU Usage on Some Windows Machines

Which Rane Hardware works with Serato Video

What type of video connectors do I need?

What speed hard drive and data connection do I need to play video files?

Why does my dvi-to-s-video converter output poor quality?

How-to: Get info on your graphics card

What is VSYNC and how does it affect Serato Video?

Video Files 101

A glossary of video terminology

MAC: Converting a DVD or VOB file using Handbrake

How to: Set up a Secondary Display

PC: Converting a DVD or VOB file using HandBrake

Serato Video Checklist

HOW TO: Map MIDI controllers for Serato Video

Serato Video Mappings for the Rane Sixty-Eight

Serato Video: Text and Image Effects 101

How to associate video with audio

A Beginners Guide to Serato Video

How-to: Adjust graphics performance for the MacBook Pro

Creating your first quartz composition with Quartz Composer (for Mac)

Changing graphics card settings to use your dedicated GPU on a Windows computer.

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