Serato Video Support
Where is my Serato Video Output Window or Preview Window?
Is Serato Video compatible with Mountain Lion?
Why does Serato Video open up every time I start the software?
Why are my Serato Video preview screens flashing? (on my PC)
Using Serato Video in Demo Mode
Is Serato Video compatible with OS X 10.9 Mavericks?
I have a Video-SL serial number, but haven't installed the Video-SL software. How do I upgrade my license to Serato Video?
I already have Video-SL authorized inside Scratch Live 2.3.3 (or below). How do I upgrade my license to Serato Video?
My serial number is registered to another user account/blacklisted
How do I enable Serato Video in Scratch Live or ITCH?
What codecs should I use with DirectShow for Serato Video?
How can I use QuickTime as the default decoder for Serato Video on Windows?
I'm having trouble playing my video files! what should I do?
I've started Serato Video and my whole screen has gone black. Help!
Why won't Serato Video play my VOB files?
Why won't Serato Video play my DVDs?
How big should my video files be?
What image formats do the Serato Video Image Effects support?
How do I call Serato in New Zealand to get phone support for Serato Video?
I have lost my Serato Video serial number, how can I retrieve it?
How do I play VOB files in Serato Video?
What are the minimum hardware specifications to run Serato Video?
What type of video files does Serato Video support?
What is the recommended file format for Serato Video?
What are the differences between the Serato Video download and boxed versions?
What do I do after I have purchased my Serato Video serial number online?
Can Serato Video play iTunes Music Store videos?
Can I authorize Serato Video on a second computer, or must I obtain a second license?
What is a Codec?
What is a key-frame?
What are aspect ratios?
What is transcoding?
QuickTime Alternative is not supported with Serato Video
Use V-Sync Option May Cause Excessive CPU Usage on Some Windows Machines
What type of video connectors do I need?
What speed hard drive and data connection do I need to play video files?
How-to: Get information about your video files
How-to: Get info on your graphics card
What is VSYNC and how does it affect Serato Video?
Video Files 101
A glossary of video terminology
MAC: Converting a DVD or VOB file using Handbrake
How to: Set up a Secondary Display
PC: Converting a DVD or VOB file using HandBrake
Serato Video Checklist
HOW TO: Map MIDI controllers for Serato Video
Serato Video Mappings for the Rane Sixty-Eight
Serato Video: Text and Image Effects 101
How to associate video with audio
A Beginners Guide to Serato Video
How-to: Adjust graphics performance for the MacBook Pro
Creating your first quartz composition with Quartz Composer (for Mac)
Issues with Intel Integrated Graphics Cards on Windows Computers
【日本語】Video-SL から Serato Video のシリアルナンバーへのアップグレード方法 (SVS から SAV へ)
Need more help?
Get online help from the Serato support team.Request Support
The official support channel for Serato Video is through Serato technical support.
Serato SupportEmail: firstname.lastname@example.org
Monday – Friday
9:30am – 5:30pm NZT
It's 10:53 AM, Wednesday in New Zealand. Serato is open.
Having trouble calling New Zealand? Read this FAQ.
Dirigent Technical Support
受付時間:AM 10:30 ～ PM 5:00