The official support channel for ITCH is through your hardware manufacturer.
Denon DJ Technical Support
USA
Phone: +1 (630) 741 0330 (Mon–Fri, 9am–5pm CST)
Email support: please complete this form
Asia
Phone: +852 2516 6862
Email support: please complete this form
Europe
Phone: +44 1753 680023 (Mon–Fri, 9am–5pm GMT)
Email support: please complete this form
Online Support
To receive support through our online help forum please create a new Help Request by clicking the link below. You will receive assistance from the Denon and Serato support teams. Please provide as much system information as possible when starting your help discussion.
Start a new Online Help RequestITCH FAQs
Answers to the questions that everyone asks.
Metadata saved to Quicktime files in ITCH 2.1 is not compatible with older versions of ITCH ITCH Articles
Learn detailed information about how to get the best out of your Serato product.
