The official support channel for ITCH is through your hardware manufacturer.
Allen & Heath Technical Support
United Kingdom
Phone: +44 1326 370106 (Mon–Fri, 9am–5pm GMT)
Email support: support@allen-heath.com
Online support: please start a help request
Rest of the World
Email support: please find your distributor
Online support: please start a help request
Online Support
To receive support through our online help forum please create a new Help Request by clicking the link below. You will receive assistance from the Allen & Heath and Serato support teams. Please provide as much system information as possible when starting your help discussion.
Start a new Online Help RequestITCH FAQs
Answers to the questions that everyone asks.
Metadata saved to Quicktime files in ITCH 2.1 is not compatible with older versions of ITCH ITCH Articles
Learn detailed information about how to get the best out of your Serato product.
