Scratch Live

The original and unrivaled vinyl emulation software for professional DJs

Scratch Live Support

Support for Serato Video and Video-SL is provided through Serato Technical Support.
Visit the Serato Video Support or Video-SL Support pages for more information.

Moving Your Library and Crates to a New Computer or Hard Drive
23 May, 2012
iTunes Issues
Why are my iTunes files on the external drive missing in Scratch Live?
23 May, 2012
Preparing and Analyzing Your Files
15 May, 2012
How-to: Troubleshoot Crashes
14 May, 2012
Your first party with Scratch Live
14 May, 2012
Migrating your iTunes library and playlists to a Scratch Live library and crates.
14 May, 2012
MIDI in Scratch Live 101
10 May, 2012
Computer optimization guide for Windows users.
8 May, 2012
Video Tutorial
Getting Started with Building Overviews
30 Apr, 2012
Getting Started with Building Overviews
Video Tutorial
What's new in Serato Scratch Live 1.9.1?
30 Apr, 2012
What's new in Serato Scratch Live 1.9.1?
Trouble shooting freezing and crashing while Analyzing Files.
20 Mar, 2012
Known Issues/Workarounds
Possible Kernel Panics with SL 4 on Mac OS X 10.7.3
8 Mar, 2012
Known Issues/Workarounds
Problems with Windows based PCs with i3, i5 or i7 processors when used with USB 1.1 devices
6 Mar, 2012
Known Issues/Workarounds
Problems with Windows based PCs with Pentium P6xxx processors when used with USB 1.1 devices
6 Mar, 2012
General Questions
What are the minimum specs for Scratch Live?
26 Feb, 2012
How To: Find out your Computer Specifications
20 Feb, 2012
Mastering Your Recordings
6 Jan, 2012
Known Issues/Workarounds
Metadata saved to Quicktime files in Scratch Live 2.3.3 is not compatible with older versions of Scratch Live
4 Jan, 2012
Promoting Your DJ Mix
6 Dec, 2011
Recording Your Set
29 Nov, 2011
Using Post Fader Software DJ-FX with the Rane Sixty-Eight.
28 Nov, 2011
Known Issues/Workarounds
Known issues with Pioneer CDJs in HID mode
22 Nov, 2011
How To: Get a Crash Log in Mac OSX
14 Nov, 2011
Creating the best sounding files: Encoding 101
2 Nov, 2011
Laptop Buying Guide
1 Nov, 2011
Troubleshoot USB dropouts / audio glitches (Windows)
1 Nov, 2011
How-to: Troubleshoot missing iTunes tracks
1 Nov, 2011
Troubleshoot USB dropouts / audio glitches (Mac)
1 Nov, 2011
Known Issues/Workarounds
New 2011 Macbooks not connecting with the Rane TTM 57SL
20 Oct, 2011
Known Issues/Workarounds
HID Devices Require Mac OS X 10.5.6+
13 Oct, 2011
Known Issues/Workarounds
Problems with PCs using AMD processors
10 Oct, 2011
General Questions
Does Scratch Live support Mac OS X Lion?
30 Sep, 2011
How-to: Calibrate Scratch Live
20 Sep, 2011
How-To: Consolidate Multiple Drive Scratch Live Libraries
16 Sep, 2011
VST/AU effect routing with the Rane Sixty Eight
12 Sep, 2011
Troubleshooting common playback problems using the Scope views
5 Sep, 2011
Known Issues/Workarounds
Rane Hardware not detected on Mac OS X Snow Leopard 10.6.0 - 10.6.5
2 Sep, 2011
Hardware FAQs
Are the Denon DN-HD2500, Numark iCDX and DMC2 still supported as native controllers in Scratch Live?
14 Aug, 2011
General Questions
What 3rd party controllers are natively supported in Scratch Live?
14 Aug, 2011
Video Tutorial
What's New In Scratch Live 2.3
11 Aug, 2011
What's New In Scratch Live 2.3
Video Tutorial
Scratch Live 1.8: Set-Up
6 Aug, 2011
Scratch Live 1.8: Set-Up
Video Tutorial
Scratch Live 1.8: Calibrating Your Set-Up
6 Aug, 2011
Scratch Live 1.8: Calibrating Your Set-Up
Video Tutorial
Scratch Live 1.8: Organising Your Music & Offline Player
6 Aug, 2011
Scratch Live 1.8: Organising Your Music & Offline Player
Video Tutorial
Scratch Live 1.8: Building Overviews and Setting BPM
6 Aug, 2011
Scratch Live 1.8: Building Overviews and Setting BPM
Video Tutorial
Scratch Live 1.8: Using Auto Gain
6 Aug, 2011
Scratch Live 1.8: Using Auto Gain
Video Tutorial
Scratch Live 1.8: Using Different Modes
6 Aug, 2011
Scratch Live 1.8: Using Different Modes
Video Tutorial
Scratch Live 1.8: Mixing With One Turntable
6 Aug, 2011
Scratch Live 1.8: Mixing With One Turntable
Video Tutorial
Scratch Live 1.8: Setup Screen Options
6 Aug, 2011
Scratch Live 1.8: Setup Screen Options
Video Tutorial
Troubleshooting Tracking Problems
6 Aug, 2011
Troubleshooting Tracking Problems
Video Tutorial
Setting Up Your TTM 57SL
6 Aug, 2011
Setting Up Your TTM 57SL
Video Tutorial
TTM 57SL Groups
6 Aug, 2011
TTM 57SL Groups
Video Tutorial
Custom Group 1 on the TTM 57SL
6 Aug, 2011
Custom Group 1 on the TTM 57SL
Video Tutorial
Custom Group 2 on the TTM 57SL
6 Aug, 2011
Custom Group 2 on the TTM 57SL
Video Tutorial
Custom Group 3 on the TTM 57SL
6 Aug, 2011
Custom Group 3 on the TTM 57SL
Video Tutorial
Custom Group 4 on the TTM 57SL
6 Aug, 2011
Custom Group 4 on the TTM 57SL
Video Tutorial
Custom Group 5 on the TTM 57SL
6 Aug, 2011
Custom Group 5 on the TTM 57SL
Video Tutorial
Group 6 on the TTM 57SL
6 Aug, 2011
Group 6 on the TTM 57SL
Video Tutorial
Recording with Your Rane SL 3
6 Aug, 2011
Recording with Your Rane SL 3
Video Tutorial
Connecting Your Rane SL 3 for Serato Scratch Live
6 Aug, 2011
Connecting Your Rane SL 3 for Serato Scratch Live
Video Tutorial
What is History and how to use it
6 Aug, 2011
What is History and how to use it
Video Tutorial
The Scratch Live SP-6 Sample Player
6 Aug, 2011
The Scratch Live SP-6 Sample Player
Video Tutorial
What's new in Scratch Live 2.0
6 Aug, 2011
What's new in Scratch Live 2.0
Video Tutorial
What's new in Scratch Live 2.1
6 Aug, 2011
What's new in Scratch Live 2.1
How to: Automatically import Whitelabel.net files into your library
4 Aug, 2011
How to: Install multiple versions of Scratch Live
4 Aug, 2011
How do I switch DJs without killing the music? (SL 1)
4 Aug, 2011
How-to: Mix with One Turntable
4 Aug, 2011
How-to: Use the Relocate Lost Files Feature
4 Aug, 2011
Library Management
How do I turn the tracks that have green text back to white?
4 Aug, 2011
Getting Started
Sleep issues with OS X and Windows
4 Aug, 2011
Hardware FAQs
Do I need to use the USB cable that came with my Rane hardware?
20 Jul, 2011
General Questions
Can I burn copies of the Control CDs and keep my originals at home?
20 Jul, 2011
Hardware FAQs
How do I clean the faders on my TTM 57SL?
20 Jul, 2011
General Questions
How can I use Scratch Live to archive my vinyl?
20 Jul, 2011
Library Management
Locate (ctrl-L) restricted by search string
20 Jul, 2011
Library Management
Renaming/moving crates while importing files
20 Jul, 2011
Hardware and Mixer Setup
Caring for your cables and Rane hardware
20 Jul, 2011
Hardware FAQs
Pioneer CDJ-400 requires firmware update in order to be compatible with Scratch Live
20 Jul, 2011
Library Management
Crate listing sorts incorrectly with files on different drives
20 Jul, 2011
Hardware FAQs
Radio Shack Power Supply Part Number Change
20 Jul, 2011
Archiving Vinyl Techniques With the Rane SL 1 and TTM 57SL
27 Jun, 2011
Known Issues/Workarounds
ACPI can cause problems on some Windows machines
23 Jun, 2011
Known Issues/Workarounds
Novation Dicer not working on some Windows I-Series computers when used with the Rane SL 1 or TTM 57SL
17 Jun, 2011
Known Issues/Workarounds
Novation Dicers can become damaged when plugging or unplugging jack cable
16 Jun, 2011
Known Issues/Workarounds
SL 1 and TTM 57SL do not work with a USB buffer setting of 1 on Mac OS X
16 Jun, 2011
Known Issues/Workarounds
Work around for Distortion issue when using 'i' series MacBook Pro computers and certain USB 1.1 devices
15 Jun, 2011
Library Management
Can I read my library from a network drive?
26 May, 2011
Gain Structure for DJs 101
9 May, 2011
How to: Daisy Chain two SL 3s
4 May, 2011
Video Tutorial
Connecting Your Rane SL 2
6 Apr, 2011
Connecting Your Rane SL 2
Video Tutorial
Connecting Your Rane SL 4
6 Apr, 2011
Connecting Your Rane SL 4
MIDI Troubleshooting Guide
6 Apr, 2011
How-to: Use the Denon DN-HC4500 with Scratch Live
4 Apr, 2011
Creating A New Database V2 File
7 Feb, 2011
Video Tutorial
Serato Scratch Live 2.2 Release Notes
13 Jan, 2011
Serato Scratch Live 2.2 Release Notes
Diagnosing the Scope Views
4 Jan, 2011
How To: Record with the SL 3
13 Dec, 2010
Hardware FAQs
Can I use the Mic input on my SL 1 to record my DJ set?
30 Nov, 2010
Hard Drive Formats & Backing Up Your Files
29 Nov, 2010
Scratch Live DJ-FX 101
16 Nov, 2010
How To: Switch DJs Using The Rane Sixty-Eight
10 Nov, 2010
Using CD players with Scratch Live
8 Sep, 2010
General Questions
I have cue burn at the beginning of my control record, does that mean I need to replace it?
18 Aug, 2010
Known Issues/Workarounds
Apple MacBook Pro - USB dropouts on some USB ports
18 Aug, 2010
Known Issues/Workarounds
USB Hubs May Cause Problems When Used With Scratch Live
18 Aug, 2010
How to install and update drivers (Windows)
13 Jul, 2010
How-to: Enable Dr Watson
29 Jun, 2010
How To: Get a Crash Dump in Windows Vista and Windows 7
29 Jun, 2010
How To: MIDI assign the SL 3 Aux Deck
28 Jun, 2010
General Questions
How does Autogain work?
5 May, 2010
General Questions
I have jerky waveforms, what can I do?
5 May, 2010
Hardware and Mixer Setup
I get a loud screeching sound like a fax machine and no music, what am I doing wrong?
5 May, 2010
Hardware and Mixer Setup
Can I use one turntable and one CD player?
5 May, 2010
Hardware and Mixer Setup
How do I save my settings to the TTM 57SL so that I can use the effects I want without the computer?
5 May, 2010
Software and Driver Installation
I can't install an older version of Scratch Live on a Mac!
28 Apr, 2010
Hardware and Mixer Setup
How do I record my mic using an SL 3?
9 Apr, 2010
Hardware FAQs
Where's the third virtual deck for the SL 3?
8 Apr, 2010
Hardware FAQs
What are the SL 3's AUX channels for?
8 Apr, 2010
Hardware and Mixer Setup
I have an SL 3 and see the virtual decks spinning, but can hear no audio?
9 Mar, 2010
How-to: Disable User Account Control (UAC)
17 Feb, 2010
General Questions
When will be released, I need it really badly!
22 Oct, 2009
iTunes 101
21 Oct, 2009
iTunes Issues
Why are new files I add to itunes not showing up in Scratch Live?
23 Sep, 2009
Organizing A Digital Music Library
27 Aug, 2009
General Questions
Where can I get new control records?
6 Aug, 2009
General Questions
How can I see the tool tips in my language?
6 Aug, 2009
How to: Show your iTunes Playlists
22 Jul, 2009
Getting Started
How can I see the tool tips in a language other than the one my computer is set to?
15 May, 2009
Getting Started
What is analyzing files, and how do I do it?
21 Apr, 2009
Library Management
What are corrupt files and how do I fix them?
20 Apr, 2009
Known Issues/Workarounds
I have a particular MP3 that won’t play / plays badly / takes a long time to load / crashes the program. What should I do?
20 Apr, 2009
Getting Started
How does instant doubles work?
20 Apr, 2009
Getting Started
Can Scratch Live detect the BPM of my track?
20 Apr, 2009
Getting Started
How do I use the Input Reverse feature?
20 Apr, 2009
Getting Started
How do you swap the track to the other deck without a break in the music?
20 Apr, 2009
Hardware and Mixer Setup
Why does the pitch display on Scratch Live fluctuate around 0.5%?
20 Apr, 2009
Calibration/USB Dropouts
I can’t get the Scope View to show nice clean circles
17 Apr, 2009
Calibration/USB Dropouts
The audio playback is dropping out / clicking / popping, what's wrong?
17 Apr, 2009
Calibration/USB Dropouts
How do I properly calibrate my turntables/CD decks?
17 Apr, 2009
Hardware and Mixer Setup
Why can't I use master tempo/key lock or effects on my CD player?
17 Apr, 2009
How to: Swap DJs when using the Rane SL 3
7 Apr, 2009
Hardware FAQs
Do I need a power supply for the Rane SL 1? Which one should I get?
1 Apr, 2009
Hardware FAQs
Can I use an external power supply other than the one that shipped with the SL 3?
1 Apr, 2009
Hardware FAQs
Why is there a small hole in the side of my SL 3 (Kensington lock)?
1 Apr, 2009
Hardware FAQs
Do I need a power supply for the Rane SL 3? Which one should I get?
1 Apr, 2009
Connecting the Rane SL 3
1 Apr, 2009
Steps to create a different iTunes Library
28 Oct, 2008
How to: Swap DJ's
22 Jul, 2008
Hardware and Mixer Setup
I can hear a high-pitched noise and it sounds like it's coming from my needles - what's that?
8 Jul, 2008
Hardware and Mixer Setup
The tracks are playing backwards!
7 Jul, 2008
How-to: Use the Denon DN-HD2500 with Scratch Live
3 Jun, 2008
How-to: Strip and Convert ID3 tags
27 May, 2008
Library Management
How do I delete crates and songs from my library?
17 Apr, 2008
Library Management
How do I choose what information is displayed in the Library?
17 Apr, 2008
iTunes Issues
I'm adding my artwork in iTunes but it doesn't show in Scratch Live!
17 Apr, 2008
Calibration/USB Dropouts
Scratch Live makes a strange “digital” noise, even when no track is playing
17 Apr, 2008
Calibration/USB Dropouts
Why does the threshold move to the far right when I click the estimate button?
17 Apr, 2008
Hardware and Mixer Setup
When I turn the record it scrolls through my library instead of playing the track, what's happening?
17 Apr, 2008
Hardware and Mixer Setup
When I do transform scratches (switching between phono and line level inputs) I hear a crazy noise; what’s happening?
17 Apr, 2008
Software and Driver Installation
Do I have to install all the old versions before installing the latest?
17 Apr, 2008
Software and Driver Installation
Will there ever be core audio drivers for the SL 1?
17 Apr, 2008
Getting Started
Can Scratch Live auto mix tracks for me?
17 Apr, 2008
Getting Started
Why do my waveforms appear slow and squashed or stretched and moving fast?
17 Apr, 2008
Getting Started
Why do I see three white waveforms and not one multi-colored waveform?
17 Apr, 2008
Getting Started
Why does the track play backwards when I put the needle on the record?
17 Apr, 2008
Getting Started
How do I make subcrates?
17 Apr, 2008
Getting Started
Should i re-encode my MP3s at a higher bitrate to make them sound better?
17 Apr, 2008
Getting Started
The first time I play a new track, it takes a while to load
17 Apr, 2008
Getting Started
What file format should I use, MP3 or AIFF/WAV?
17 Apr, 2008
General Questions
What is Hi-Fi resampler mode?
17 Apr, 2008

Need help?

Get online help from the Rane and Serato support teams.

Request Support

The official support channel for Scratch Live is through Rane technical support.

Email Support

Rafael Moya
rafaelm@rane.com

Chad Simer
chads@rane.com

Shaun Whitcher
shaunw@rane.com

Zach Stone
zachs@rane.com


Phone Support
+1 (425) 355 6000

Monday to Friday
8:30am – 1:00pm PST
2:00pm – 5:00pm PST


Product Registration

Register your Serato product here.