DDJ-S1 Getting Started Guide

Serato ITCH is the software interface specifically designed for seamless integration with your Pioneer DDJ-S1 hardware. However, like most hardware and software connections you may encounter some anomalies with their setup and the way they communicate with each other.

Even if you are an experienced user, it is a good idea to check the basics before looking further.


Ensure you are running the latest version of ITCH from here: www.serato.com (click) or by going into the setup screen and clicking the ‘check for updates’ button.

It is always recommended that you read the manual as it will help you to better understand the programs and troubleshoot tricky situations. If possible take the manual and this troubleshoot guide with you to your gigs.. You can also download the latest user manual from here: www.serato.com (click).

ITCH also contains Tooltips. To enable click on the ? icon at the top of your screen to provide a dialog box describing ITCH software features when you place your mouse over it.

Pioneer DDJ-S1
Pioneer DDJ-S1

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Need help?

Get online help from the Pioneer and Serato support teams.

Request Support

The official support channel for ITCH is through your hardware manufacturer.

Pioneer Technical Support
USA
Phone 1-800-421-1404
Monday – Friday
10:00am – 7:30pm EST
Email Support
Please complete this form
United Kingdom
Phone 0870-600-1539
Monday – Friday
9:00am – 5:00pm GMT
Email Support
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Europe
Email Support
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Japan
Phone 0120-944-222
Monday – Friday
9.30am – 6:00pm
Email Support
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Australia
Phone 1800-988-268
Monday – Friday
9:00am – 5:00pm EST
Email Support
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Rest of the World
Email Support
Please find your distributor

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