Software help archive

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new imported tracks, don't stay in Itch library

Product
ITCH
Version
1.8.2 (Novation TWITCH)
Hardware
Novation TWITCH
Computer
Mac
OS
Platform
-
Daddy Serious 3:45 PM - 9 May, 2013
New track show up in itch when imported but after closing itch i have to imported them again everytime i open itch. this is been goin on for 3 months now, the tracks that were added before stay in the library. I allready filled in one of these forms and no reply...
Greetz,
Fella
Serato, Support
Jamie W 4:28 AM - 13 May, 2013
Hey Daddy Serious,

Thanks for getting in touch,

It sounds like your database_v2 file may have become corrupt, therefore its not saving changes / updating your library information when you close the program.

I would advise you follow these steps to rebuild you database v2 file.
--> serato.com

Let me know how you get on :)

Thanks.
5:00 AM, 27 May 2013
This help request has been closed due to inactivity.