Software help archive

A read-only archive of old serato.com help threads.

beatlock icon isnt always displayed + deleted songs reappear after restart

Product
ITCH
Version
2.2.2
Hardware
Novation TWITCH
Computer
PC
OS
Platform
-
porps 2:00 PM - 3 May, 2013
i have 2 small issues at the moment:

1 - when i delete songs they are only deleted from the library for that session - next time i turn on itch they will be back and showing as red missing files.

2 - on some of the tracks in my library the beatlock icon doesnt show up untill after i have loaded the track.

Not exactly major issues but it would still be nice to solve them
Serato, Support
Rui K 1:28 AM - 10 May, 2013
Hi porps,

Thanks for get in touch with us. Let's firstly try and rebuild your DatabaseV2, follow instructions from here (serato.com) and reopen Serato DJ and see if that helps.
You might have Database V2 files on your different partitions of your HDD & External drives so you will need to rebuilt all of them.

Kind Regards

Rui
porps 11:35 AM - 13 May, 2013
that seems to have fixed it, thanks.