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Crashing when controller plugged in
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Crashing when controller plugged in
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Crashing when controller plugged in
Product
Serato DJ Pro
Version
1.2
Hardware
Denon DJ MC2000
Computer
PC
OS
Platform
-
THXTEX
9:12 PM - 1 May, 2013
Hi,
I'm having and issue now that I've upgraded to 1.2 today. When I plug in my controller I get a Serato DJ has stopped working error and it shuts the programme down.
Everything works fine when I roll back to 1.1.2.
What other information do you need from me?
Thanks.
Mark
Log Name: Application
Source: Application Error
Date: 01/05/2013 21:41:43
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Mark-PC
Description:
Faulting application name: SeratoDJ.exe, version: 1.2.0.31, time stamp: 0x5175f575
Faulting module name: SeratoDJ.exe, version: 1.2.0.31, time stamp: 0x5175f575
Exception code: 0xc0000005
Fault offset: 0x000b1448
Faulting process ID: 0x18c0
Faulting application start time: 0x01ce46ac26325d0a
Faulting application path: C:\Program Files (x86)\Serato\SeratoDJ\SeratoDJ.exe
Faulting module path: C:\Program Files (x86)\Serato\SeratoDJ\SeratoDJ.exe
Report ID: 87d7dce5-b29f-11e2-bed0-1803738cf19b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="schemas.microsoft.com
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-05-01T20:41:43.000000000Z" />
<EventRecordID>23925</EventRecordID>
<Channel>Application</Channel>
<Computer>Mark-PC</Computer>
<Security />
</System>
<EventData>
<Data>SeratoDJ.exe</Data>
<Data>1.2.0.31</Data>
<Data>5175f575</Data>
<Data>SeratoDJ.exe</Data>
<Data>1.2.0.31</Data>
<Data>5175f575</Data>
<Data>c0000005</Data>
<Data>000b1448</Data>
<Data>18c0</Data>
<Data>01ce46ac26325d0a</Data>
<Data>C:\Program Files (x86)\Serato\SeratoDJ\SeratoDJ.exe</Data>
<Data>C:\Program Files (x86)\Serato\SeratoDJ\SeratoDJ.exe</Data>
<Data>87d7dce5-b29f-11e2-bed0-1803738cf19b</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
I'm having and issue now that I've upgraded to 1.2 today. When I plug in my controller I get a Serato DJ has stopped working error and it shuts the programme down.
Everything works fine when I roll back to 1.1.2.
What other information do you need from me?
Thanks.
Mark
Log Name: Application
Source: Application Error
Date: 01/05/2013 21:41:43
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Mark-PC
Description:
Faulting application name: SeratoDJ.exe, version: 1.2.0.31, time stamp: 0x5175f575
Faulting module name: SeratoDJ.exe, version: 1.2.0.31, time stamp: 0x5175f575
Exception code: 0xc0000005
Fault offset: 0x000b1448
Faulting process ID: 0x18c0
Faulting application start time: 0x01ce46ac26325d0a
Faulting application path: C:\Program Files (x86)\Serato\SeratoDJ\SeratoDJ.exe
Faulting module path: C:\Program Files (x86)\Serato\SeratoDJ\SeratoDJ.exe
Report ID: 87d7dce5-b29f-11e2-bed0-1803738cf19b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="schemas.microsoft.com
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-05-01T20:41:43.000000000Z" />
<EventRecordID>23925</EventRecordID>
<Channel>Application</Channel>
<Computer>Mark-PC</Computer>
<Security />
</System>
<EventData>
<Data>SeratoDJ.exe</Data>
<Data>1.2.0.31</Data>
<Data>5175f575</Data>
<Data>SeratoDJ.exe</Data>
<Data>1.2.0.31</Data>
<Data>5175f575</Data>
<Data>c0000005</Data>
<Data>000b1448</Data>
<Data>18c0</Data>
<Data>01ce46ac26325d0a</Data>
<Data>C:\Program Files (x86)\Serato\SeratoDJ\SeratoDJ.exe</Data>
<Data>C:\Program Files (x86)\Serato\SeratoDJ\SeratoDJ.exe</Data>
<Data>87d7dce5-b29f-11e2-bed0-1803738cf19b</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Rui K
1:19 AM - 8 May, 2013
Hi THXTEX,
Thank you for get in touch with us. Currently we do not support Windows 8 for Serato DJ or any other Serato software.
Kind Regards
Rui
Thank you for get in touch with us. Currently we do not support Windows 8 for Serato DJ or any other Serato software.
Kind Regards
Rui
Rui K
1:54 AM - 10 May, 2013
Hi there,
Hopefully sometime soon. However I am not in a position to comment on our development procedures.
Kind Regards
Rui
Hopefully sometime soon. However I am not in a position to comment on our development procedures.
Kind Regards
Rui