Software help archive

A read-only archive of old serato.com help threads.

Searto Dj program is very disappointing

Product
Serato DJ Intro
Version
1.1.1
Hardware
Vestax VCI-400
Computer
PC
OS
Platform
-
edenvr6 6:59 PM - 23 April, 2013
Looking for a refund. I switched from a vci 300 on itch to a 400 with dj and it was very disappointing. I've djed for a long time and so many things bother me about this program. I'm looking to get a refund because I feel like my 100 dollars went to waste.

Thanks for your time,

Eden Danilo
Serato, Support
Jamie W 3:42 AM - 30 April, 2013
Hey Edenvr6,

Thanks for getting in touch,

If your up for it, I am keen to try help you get familiar with Serato DJ, its features and how things work.

Can you explain to me whats bothering you about the software?

If you rather I arrange a refund, thats fine.
Please let me know.


Thanks,
Jamie W
4:00 AM, 14 May 2013
This help request has been closed due to inactivity.