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hardware disconnected comes out when i open the program and doesnt work...
A read-only archive of old serato.com help threads.

hardware disconnected comes out when i open the program and doesnt work...

Product
Serato DJ Intro
Version
1.1.1
Hardware
Denon DJ MC2000
Computer
PC
OS
Platform
-
luisdj 8:09 PM - 22 April, 2013
I have installed the driver and the program and when i open serato its says HARDWARE DISCONNECTED
luisdj 8:31 PM - 24 April, 2013
can anyone help me with this??¿¿?¿
Serato, Support
Rui K 2:17 AM - 29 April, 2013
Hi luisdj,

Sorry for late response, it was the weekend here in New Zealand.

Unfortunately we do not support Windows XP for Serato DJ Intro. You can check out minimum specifications for running Serato DJ Intro from this link. serato.com

I hope this clears things up for you.

Regards
Rui
3:00 AM, 13 May 2013
This help request has been closed due to inactivity.