Software help archive

A read-only archive of old serato.com help threads.

Help me setup xone Dx..

Product
ITCH
Version
1.6.0 (Allen & Heath Xone:DX)
Hardware
Allen & Heath Xone:DX
Computer
PC
OS
Platform
-
jasmine1987 9:35 PM - 17 April, 2013
Hi i was wondering..as i bought a second hand xone dx from a seller..on a website..I am a newbie to mixer's,it's my first one..Anyway i hook up the power plug and i only see that some of the button's have lit up.Like the "Layer" "Load" button's lit up only..the rest of it is not lighting up? is that ... normal? Am i missing a few chord's? ...I also would like help on getting the right component's.As i am really stupid when it come's to computer's hardware etc..Im using window's vista,which software should i be downloading for xone dx...and i would like to get my vdj set up with this any help would be appreciated. I have no idea what..Fx controller is ..tbh..coming from a dummie!
d:raf 10:43 PM - 17 April, 2013
That's normal; you have to download Itch (or Traktor, or some other program) and run it before you can use any of the features (or see any of the other lights come on). If you want to use VDJ you'll have to map all of the program functions yourself (unless there are mappings out there online somewhere already; I'm not familiar with VDJ at all).
jasmine1987 11:00 PM - 17 April, 2013
Oh thanks :)

I wasn't stressing that out,I also have found the serial number..is that important to include on a post aswell? thanks in advance!
Serato, Support
Matt P 10:47 PM - 22 April, 2013
Hi jasmine1987,

No need to post the serial, ITCH is free to DL - serato.com

It is the software that will work with the Xone DX.

Matt P