Software help archive

A read-only archive of old serato.com help threads.

chanel volume dissmatch (rane HELP)

Product
Ortofon | Serato S-120
Version
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Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
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crisis 6:21 PM - 19 September, 2008
my chanels are dissmatched, my left is lover than a right, and for a mixer what is cost like that one is wrong...
That mixer is great and i love it but my mixer is ONE month old and i alredy have problems.

I know that alredy here is some threads abouth this, but this is important issue with this mixer, and i want to know can i solve that problem somehow?
OR can you solve it with some future firmware...
Rane, Support
Zach S 6:45 PM - 19 September, 2008
Hello crisis,

Just so we're clear.. you've tested the inputs with the same turntable/cd deck and your still experiencing the same issue?

If so, then the only option is for you to send your unit in for repair.

Send me a private message if that is how you'd like to proceed and we'll go from there.