Hey Djice_Diaz,

Thanks for getting in touch,

It sounds like you have already identified the hardware causing you issues?
-- Your external drive.

1. How big is this external drive?
2. Is it just used for your music files?
3. How much free space do you have on the drive?
4. Have you organised the music into folders?
-- Or has iTunes organised the music into folders for you?

5. Can you also please send me your full computer specs?
-- I noticed you are running Windows 8.
-- This is not currently supported by us --> serato.com
-- I will continue to troubleshoot for you, but we may not reach a solution, I thought it would be best to let you know this now.

Thanks.

1. 1tb HD
2. yes music only
3. 200 gig free space
4. my music is organized into folder by genre and years no itune
4. my laoptop is an Ideapad y570
intel core i7-2670QM cpu @2.20GHz 2.20GHz
intel memory 8.00GB
system type 64-bit operating system, x64 based processor

also ment to tell you i have two other laptops running windows 7 and it deos the same thing

Hey Djice_Diaz,

Thanks for that information,

It sounds like the way you organise your music is fine.
Your computer specs also look ok.

I think the issue here comes back to your external drive and the size of your music library. 800GBs of music is a very big library for Serato to handle.

1. You could try moving the music to another external drive?

2. Are you able to try removing some music from your library?

3. Are you able to move half the external drive to another external drive?
-- Then use 1 drive at a time depending on what style of music you are playing for that performance?

Thanks.

ok thanks ill try 500 gigs and see what happen but it will take couple days before i reply cause i gota buy me a new harddrive

why doesn't serato update the browse so that you can view bpm,artist, ect like in the crate cause i think it would wrk better instead of having to do crates from scratch.
this kind of disapointed me becuase serato is suposed to be more advanced than vitual dj but honestly i had to download virtual to do a party this weekend due to the fact that the serato wasn't wrking and i just scanned my hardrive during the week for the bpms and i had no problem loading my music of the same tb hard drive

Hey Djice_diaz,



Let me know how you get on :)



Are you talking about the FILES window?
-- This window is searching for the FILE location on the hard drive.
-- Its not searching the tracks ID3 tag information.

If you are talking about the ALL library list inside ITCH, you can add columns to this list so you can put your library in order of BPM / ARTIST / GENRE etc...

Thanks.

i mean like in the browse section, instead of having to create crate to see my bpm,artist, ect that should show auto matically when i browse my hard drive through the browse cause i already have and keep my music organized

my bad yes in the file section i think serato should update to scan the entire hard drive and when i search through the file section on my external be able to see bpm/ artist/folder, ect
serato is supose to be way more advance than virtual dj and thats how virtual dj works and it a very nice option

ok so thats how my music is set up
organized
first genre
2 year
3- albums
which make it reall tough for me to just drag one folder over to crate cuase i end up with a crate so big i can go up and down forever especially with my reggae/dancehall segments
so this is why that options or update would benefit me .

I hear what you're saying. Yes Serato handles files differently than VirtualDJ. Have you considered making crates in Serato to mirror the folders on your hard drive? It may be a lengthy process but once it's done it'll make viewing your tracks a lot easier. Personally I organize all my music in iTunes because that works for me. Keep in mind that the purpose of the FILES window is to locate music to bring into Serato and then organize it within Serato.

Hey DJice_diaz,

Thanks for that information.

I understand what you are referring to but unfortunately its not possible.

The FILES window search is looking at the FILES NAME. EG. "Jamie W - Tune.mp3"
-- BPM / KEY / GENRE / ALBUM / YEAR etc are all included in the tracks ID3 tag.
-- This information can only be searched once the file is in SERATOS library.
-- (the same applies for iTunes, Traktor etc)

You would need to add the BPM to the end of each file name if you wanted to be able to search BPMs in the FILES window. eg "Jamie W - Tune - 120BPM.mp3"

If you change the end of every file you had. You would need to re-add ever file to SERATOS library. Why? - When you rename a file, your computer looks at it as a NEW file.
-- The same would apply if you were using another audio application.

The images you attached dont show BPM values, they show Artist names?
-- Which you can search in the files window.

If you have any other questions please feel free to ask :)

Thanks.

how do i mirror the folders on my hard drive

One by one you drag the tracks from your folders into crates and name the crates the same as the folders on the hard drive. The process is commonly referred to as "building crates". For example if you have a folder on your hard drive called "Old School Hip Hop" then you locate that folder in the "Files" section of Serato and drag the songs within that folder into a crate and name it "Old School Hip Hop" too. I believe there are programs which automate this process for you.

Hey DJice_Diaz,

As dizzyrocks has said, you will need to create CRATES that replicate the folders you have on your harddrive.

You can also drag folders from the FILES window into the CRATES window.
-- This creates a crate for that folder. It also names it the same as the folder.
-- This saves you the step of creating a crate and naming it.

If you have any other questions please feel free to ask :)


Thanks.

ok yes thats exactly how i did my crate. i have made a danchall crate and i made a crate for all the diffrent years because i have the riddims by year and i drop each riddim underneath then put them under the year they belong so i have a crates with subcrates and subcrates in those subcrates which is a lot of work. i stepped down from a tb and am using a 500gb and i just tried it today and it did the same thing telling me an error occured

Djice

I think your problem is the subcrated and sub-subcrates

If you have a lot of sub cratrs, you get an error.
Is a pain in the ass but its a limitation of serato itch and sdj.

Try less crates and subcrates.

thats why i made a comparison with virtual dj cause its not as responsive as the serato but in the way you can serch your files is better. like i do my files with regular copy or cut and paste in my computer and virtual scans the hard drive for tags and bpm ect alowwing me to see bpms. it would be a great step up if serato could scan the hard drive and be able to see bpm and albums in the file section like how it is in the browse section becuase in the browse section it only shows you all that good info that you have already crated and i wouldnt actually have to do any more crates cause all my music is pre organized and all i need to see is bpm, album and artist

i honestly believe serato should do this upgrade we in 2013 we should have no limits if virtual dj can and tractor why doesn't serato step up one more knotch

Yeah. Serato does it different. I don't know why.

Believe me. Your problem in Serato is the amount ofcrates and subcrates you have.

It's a limitation of the software. VDJ does it differently.

It's a good system because you can have 1 track and have it in mulitple crates instead of having the song duplicated on your hd. Is a pain in the ass though.

I know that using iTunes playlists is problematic for most Serato users but it works like a charm for me. I have a zillion playlists and sub-playlists in iTunes, and other than a slightly long load up time when Serato first boots up it works like a charm.

Hey Djice_diaz,



What does the error message say?

Are you able to do the following for me please,

1. You will have two "_SERATO_" folders.
-- One will be on your internal hard drive in your MUSIC folder.
-- The other one will be on your external hard drive.

2. Copy each _SERATO_ folder to your desktop.
3. Rename each folder.
-- _SERATO_Internal
-- _SERATO_External
4. Zip the folders together.
5. Upload the folders to this help thread.

I will have a look at how you have things setup. (crates and subcrates) then get back to you.

Thanks :)

i have a lenova i7 8 gigs of memory with 3.1ghz processor,should be plenty of power
to run serato dj,but i got my 2nd pioneer ddj-sx,hooked up my 2 tb external hard drive and turned on serato dj installed music folder,started annalyzing it and again pioneer ddj-sx froze and serata dj closed,so heres what i didI uninstalled everything,reinstalled everything,
then i renamed _serato_ folder to old_serato_ and _datadv2_ to _datadatadv2_ on both laptop and external hard drive serato folders.this time i did not put large music folder into serato dj and did not have it annalyze it,thats were the problem is,i plugged external hard drive to laptop,turned on serato dj,turned on pioneer ddj-sx,i just dragged 1 song at a time into virtual drives and BAM IT WORKS,,i had MediaMonkey annalyze all my music on external hard drive and you can search for song throu it too,this is just external hard drive fix until i get my large internal hard drive to put music on,put most popular music on internal drive and have serato annalyze them,keep majority on external without annalyzing
hope this help some of you out

Hey DJice_Diaz,

I apologise it has taken me a couple weeks to get back to you!

I have tested your _SERATO_ folder.

You do have a massive amount of crates, subcrates and music files.
-- I think this is your main issue.

Are you able to send me your other _SERATO_ folder from your second drive?
-- I will test both folders at the same time to see if ITCH pushes past its virtual memory limit.

Thanks.

jamie thanks but i solve the issue using two smaller hard drives thanks anyway, but if you can put in a word in to have that issue the file section show bpm and the good thing it would be real nice> 2013 its posible

Hey Djice_Diaz,

Nice work resolving your issue!.
We are working extremely hard on library management and this will only improve over time, but for now using two smaller drives is your best option.

Since your issue is now resolved I will close this thread now. If you ever have any other questions please feel free to get in contact with us :)

Thanks.