Software help archive

A read-only archive of old serato.com help threads.

Computer crashes everytime I close out Serato

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
A.P.E. 10:30 PM - 17 September, 2008
I have a dell inspiron 1526..everytime I attempt to exit the program (Serato), a blue screen appears with an error related message and then it reboots. The error message says that the crash was caused by Serato everytime it reboots. Any suggestions? By the way I have the latest version installed.
Rane, Support
Chad S. 11:55 PM - 17 September, 2008
are you using Vista?

Try updating your drivers by following -
1- start
2- my computer
3- local disk c:
4- program files
5- serato
6- driver_updater - double click that with your SL_1 box plugged in. follow the prompts and all should be well.
A.P.E. 2:27 AM - 19 September, 2008
Yes, I'm using Vista and most importantly the guidance you provided was the solution!! Thanks!!