Software help archive

A read-only archive of old serato.com help threads.

quiet headphones

Product
Serato DJ Intro
Version
1.1.1
Hardware
Vestax VCI-400
Computer
PC
OS
Platform
-
lkirov 10:57 PM - 7 April, 2013
Hi there! My problem is that my sound in my headphones is too quiet. The level from the controller is at its maximum.
Serato, Support
Rui K 1:13 AM - 8 April, 2013
Hi Ikirov,

With the headphone volume on the VCI-400, if the knob on the front of the unit has been maxed out then unfortunately that is as loud as it will be able to go.

In DJ Intro you can go into the SETUP menu and adjust the cue gain there, but this will only give you another +6db.

Hope this clears things up, let me know if you have any other questions :)

Cheers
7:45 AM, 8 Apr 2013
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lkirov 7:46 AM - 8 April, 2013
I can't give it +6 db because it's locked...
Serato, Support
Rui K 12:30 AM - 9 April, 2013
Sorry Ikirov actually you can't change cue gain on DJ Intro. Only solution will be turn the gain up but might cause audio distortion. But as I said with the headphone volume on the VCI-400, if the knob on the front of the unit has been maxed out then unfortunately that is as loud as it will be able to go.

Regards

Rui
lkirov 7:30 AM - 9 April, 2013
Thank you for the fast anwer.