Software help archive

A read-only archive of old serato.com help threads.

cracking or skipping of song

Product
Serato DJ Intro
Version
1.0.8
Hardware
Reloop Terminal Mix 2
Computer
PC
OS
Platform
-
Roman12 2:39 PM - 1 March, 2013
I tried a lot of ways how to play clear song (restart PC, all USB ports, ...). I hear skipping of song or cracking of music, when i turned off high and mid. I dont know what kind of problem is in my pc or software. Please help me, and sorry for my english.
Roman12 4:27 PM - 1 March, 2013
PC info

Asus eeePC 1215B
System: Windows 7 home premium 64 bit
- Dual core (1,65 GHz) and AMD Radeon HD Graphics
- AMD E-450 APU
Serato, Support
David Wood 10:05 PM - 7 March, 2013
Hey Roman12,

We don't support AMD computers, maybe try setting you buffer higher (To the right) in Setup in Serato DJ Intro?

Regards
Dave W
Roman12 11:40 AM - 8 March, 2013
Yes i tried, but my computer has still problem with that...maybe i will buy a new one with Intel :)
Serato, Support
David Wood 8:12 PM - 10 March, 2013
Yes maybe, let us know how you go.

Regards
Dave W
9:00 PM, 24 Mar 2013
This help request has been closed due to inactivity.