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Will not play
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Will not play

Product
ITCH
Version
2.2.2
Hardware
Novation TWITCH
Computer
PC
OS
Platform
-
DJ BuddyLuv 4:31 AM - 20 February, 2013
I'm having the very same problem that I see alot of other people having. Twitch loads, software loads, but will not play. Button stops flashing, but won't play. I've gone through all of these post and have tried everything suggested plus some.

Reinstalled, updated USB driver, updated sound drivers.. and here's the kicker.... tried on on a different laptop and different OS. Went from Win 7 to Win XP, and still the VERY same issue.

Twitch will work for Itch 1.8 and that's it... however with 1.8, when you push pause, it's more like a break, and the mixer sounds like it's at 97% to Deck B. At least it plays though.

So, I am open for more suggestions....
Serato, Support
David Wood 1:47 AM - 28 February, 2013
Hey DJ Buddyluv,

If it happened on other computers it maybe something related to the TWITCH itself. However try another USB cable if you haven't and also try a USB hub (Powered). See if that helps.

You might find you need to replace it. Let me know you get on.

Regards
Dave W
DJ BuddyLuv 5:09 PM - 11 March, 2013
It's a brand new controller... Have already tried new cords. Still doing same thing. Works with Itch 1.8 Only... Very frustrating.
Serato, Support
David Wood 8:30 PM - 11 March, 2013
It's usually brand new ones that do this. If it's happening on other computers thats a sure sign it's hardware related. Take it back and get a replacement if you can :)

Regards
Dave W
9:00 PM, 25 Mar 2013
This help request has been closed due to inactivity.