Software help archive

A read-only archive of old serato.com help threads.

serato dj intro crashes

Product
Serato DJ Intro
Version
1.1.0
Hardware
Vestax Typhoon
Computer
Mac
OS
Platform
-
NASH-G 3:51 PM - 19 February, 2013
serato dj intro crashes randomly after a while, the vestax typhoon is new.
Ron M 9:04 PM - 21 February, 2013
Hi NASH-G,

What is your computer specs? Processor? Ram? Etc? Let me know. Thanks.

Regards,

Ron
10:00 PM, 7 Mar 2013
This help request has been closed due to inactivity.
NASH-G 11:39 PM - 13 March, 2013
Software Mac OS X Lion 10.7.4 (11E53)

Processor 2.3 GHz Intel Core i5

Memory 8 GB 1067 MHz DDR3

Graphics Intel HD Graphics 3000 512 MB

Serial Number C02GHP38DRJ7

Mac contains 2 memory slots, each of which accepts
a 1067 MHz DDR3 memory module.

(spicific details below):
Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro8,1
Processor Name: Intel Core i5
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.68f98
Serial Number (system): C02GHP38DRJ7
Hardware UUID: E9E03F84-7BD6-5252-AA12-858F0BD68461
Sudden Motion Sensor:
State: Enabled

I have installed the serato dj intro 1.1.0 , and 1.1.1

and also i got a install CD for serato dj intro 2 (from a friend's vestax typhoon - full black) but the buttons are not configured. The "cup" button nor the "filter" button does not work.

I need some help thanks.
NASH-G 11:42 PM - 13 March, 2013
both serato DJ intro i downloaded from the serato website, for vestax typhoon, and it still crashes. i turn off the mac's wifi and still crashes.

thanks nash
Ron M 9:47 PM - 25 March, 2013
HI NASH-G,

Did you check to see if you have any corrupted files? Let me know. Thanks.

Regards,

Ron
10:00 PM, 8 Apr 2013
This help request has been closed due to inactivity.