Hey Phil Moonface Thompson,
Let's try and keep it simple and work through issues specifically.
If these are your computer spec's I'd advise firstly running through this optimization guide to help with the USB dropouts:
serato.com
Sounds to me that is the major issue here. But lets go through each of your above issues again and try and work on them individually or group them together if they are related.
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1. sound drops out, files stop playing for a few seconds at random times. semms no reason for them to drop... even drops playing just one track...
2. Headphones cue and drop out and not come back until suddenly it feels like it.. meanwhile panic sets in as you cant cue the next track..
Both these questions seem to be related to USB dropouts. In most cases we can find stability if we run through these steps.
Try a new USB cable, high quality recommended.
Increasing your 'USB Buffer Latency', try setting it between 10-20.
Running through the above optimization guide, and making sure all your setting there are correct.
Making sure you have no other programs running while using Serato ITCH.
Computer upgrade, your computer is on the lower end of the specifications chart but hopefully we can get some stability with your current setup.
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3. the red leds are rubbish and near on impossible to check you levels on.
In which way are they not working for you? What did you like more about the Vestax VCI-300 LED meters on the controller? I don't believe there is much that can be done from a software point of view as this is a hardware related issue. Be good to know your thoughts on it though.
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4. the fx dont seem to work very well... the fader fxs dont do anything if you use them it cuts the volume of the track as well so you can actually use the fx on the fader... totally rubbish compared to my vfx controller.
The Fader FX are very different to the VFX-1. That VFX-1 controller is dedicated to FX's and works very differently. Fader FX is a TWITCH feature that allows the deck Channel fader to become an effects control, varying the FX Depth for each deck directly.
Each deck may have an individual effect applied to the track playing on it, in addition to the effects programmed in the master FX section described above.
The volume should not change however the depth of the effect, depending on which you assign can change the volume as you move the fader; effecting the depth, Dry/Wet. For example Echo.
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5. the fx on the master seems to be un reliable.. sometimes they work sometimes they dont..
Could you explain this in more detail please? Are you finding that they will not engage? Are the software effects not reacting or just not turning on? Do you see any change in the software when you are having these issues? Are there any FX in particular that are not working?
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6. when i close the program , more often than not it crashes and i loose the creates i just built and the history of tracks and cue point i just spent hours working on.
There may have been changes made between updates which may have caused the DatabaseV2 to become unresponsive. Let's try rebuilding your Database and see if that helps.
Close all programs.
Go to your Music folder > _Serato_ > Rename your DatabaseV2 file to OLDDatabaseV2.
Reopen Serato ITCH.
Allow the 'reading of tags' and DatabaseV2 rebuild. Once this stops try closing the program again. Let me know what happens.
If you could go through these individually for me and come back on these, hopefully we can move forward and get some of these issues fixed and clarified.
Regards
Dave W
