Software help archive

A read-only archive of old serato.com help threads.

serato doesn't read my reloop terminal mix 4

Product
Serato DJ Intro
Version
1.1.0
Hardware
Reloop Terminal Mix 4
Computer
Mac
OS
Platform
-
julio_92231@hotmail.com 7:42 AM - 13 February, 2013
i was working with serato in the morning and it ruined perfectly all this months till today i turned on my reloop terminal mix 4 and serato doesn't seem to read nor turn on any button of my reloop terminal mix 4 , though the jog wheels do appear on serato, i already re-installed serato and it keeps on doing the same thing over and over. i like to knoe whats happening
Serato, Support
David Wood 1:42 AM - 20 February, 2013
Hey julio_92231@hotmail.com,

Have you tried a new USB cable?
Have you tried seeing if it works on another computer?

Regards
Dave W
2:00 AM, 6 Mar 2013
This help request has been closed due to inactivity.