Software help archive

A read-only archive of old serato.com help threads.

archive problem

Product
ITCH
Version
1.0.3
Hardware
Denon DJ DN-HC5000
Computer
Mac
OS
Platform
-
Gypke 8:17 AM - 31 January, 2013
A costumer of mine has some problems with serato itch. If he adds a track to a crate it works. When he stops the software and restarts it, the track is 3 times in the crate.
I’ve analyzed it and there is something strange, If you click files in serato itch you see the attached drives to the mac. You see 2 home drives and 1 net drive. Though there is only 1 actual drive in the mac, nor there are different partitions
Is there a way we can remove the 2 non existing drives from the serato ITCH? CTRL + BACKSPACE does not work 

I do have screenshots for those who are interested
8:19 AM, 31 Jan 2013
Gypke attached a file: 1.png
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8:20 AM, 31 Jan 2013
Gypke attached a file: 2.png
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8:20 AM, 31 Jan 2013
Gypke attached a file: 3.png
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8:20 AM, 31 Jan 2013
Gypke attached a file: 4.png
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Serato, Support
Matt P 9:40 PM - 7 February, 2013
Hi Gypke,

I'd strongly recommend, updating your software. This may have been a bug that is fixed now. serato.com

Matt P