Software help archive

A read-only archive of old serato.com help threads.

Problem

Product
Serato DJ Intro
Version
1.1.0
Hardware
Denon DJ MC2000
Computer
PC
OS
Platform
-
Tasos Mavridis 7:06 PM - 25 January, 2013
After few seconds it jumps the sound. it play fast forward for about 2 sec and then it plays normal. But this happens only when i use mc2000 as a controller. When it's disconnected there is no problem with serato dj intro. I own it for about a month and the problem began 3 days ago. There was no problem before.,
Serato, Support
Aaron E 9:52 PM - 30 January, 2013
Hi Tasos

As a first step, I would recommend re-installing the firmware from:

www.denon.com

Let me know if you are still having this issue after that.

Cheers
2:09 AM, 30 Aug 2013
This help request has been closed due to inactivity.