Software help archive

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No playback sound

Product
Serato DJ Intro
Version
1.0.9
Hardware
Reloop Terminal Mix 4
Computer
PC
OS
Platform
-
Monjster 7:11 PM - 13 January, 2013
So whenever I connect my midi controller to the PC the sound is not there. I had this problem before but unplugging and plugging the controller again was fixing the issue (well sometimes only restarting it worked). But now I have no sound output. There is just some strange sh noise in my headphones but that's it.

My config:

Processor: AMD A6-3650 clocked at 2.60 GHz
Processor frequency measure (core0) : 800.07 MHz
Number of cores : 4 physical, 4 logical
Processor socket : Socket FM1 (905)

Motherboard
ASUSTeK Computer INC. F1A55-M LE Rev X.0x

8 GB total memory type DDR3 to 666.73 MHz

AMD Radeon HD 6670

Thanks in advance


Serato, Support
Jamie W 10:50 PM - 13 January, 2013
Hey Monjster,

Unfortunately we dont support AMD Processors, please read this statement from us -> serato.com

I would also advise checking out SERATO DJ INTRO System Requirements Here -> serato.com

We also have this Windows Optimisation Guide which may help you out - > serato.com

Sorry I cant help any further.

Thanks.
11:00 PM, 27 Jan 2013
This help request has been closed due to inactivity.