Software help archive

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THE PROGRAM IS NOT COMPLETE INSTALLATION AND LOCK

Product
ITCH
Version
2.2.2
Hardware
Allen & Heath Xone:DX
Computer
PC
OS
Platform
-
Zmario 5:49 PM - 24 December, 2012
la versione ITCH 2.2.2. Non si installa e si blocca.
Ho dovuto reinstllare la versione precedente.
Ho fatto diversi tentativi
Serato, Support
Martin C 1:06 AM - 31 December, 2012
Hey Zmario,

Can you please take a screenshot of the message you see when the installer fails?

Have you tried using the "Add/Remove Programs Manager" to completely remove ITCH from your computer, then install ITCH 2.2.2?
Zmario 8:40 AM - 31 December, 2012
Does not report any errors.
Remains there to load but does not complete the installation.
At one point, am I interrupting.
I tried to uninstall totally ITCH. (used RevoUnistaller)
But does not change the situation.
My computer is an HP 8530w Elitebooc (it's a good car)
Thanks for your help
sorry for English use the translator from Italian
hello
Quote:
Hey Zmario,

Can you please take a screenshot of the message you see when the installer fails?

Have you tried using the "Add/Remove Programs Manager" to completely remove ITCH from your computer, then install ITCH 2.2.2?
Serato, Support
Martin C 9:34 PM - 5 January, 2013
Which version of ITCH can you install without problem?

Where exactly does it get to in the installation process? What is the last thing you see on screen? Do you mean that you have to force quit the installer because it does not make any progress?
10:00 PM, 19 Jan 2013
This help request has been closed due to inactivity.
Serato, Support
Martin C 7:56 AM - 18 April, 2013
Hey Zmario,

Did you still need help? Are you able to answer the above questions so we can hopefully get to the bottom of this issue?