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Shift button doesn't work correctly
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Shift button doesn't work correctly

Product
ITCH
Version
2.2.2
Hardware
Denon DJ DN-HC5000
Computer
PC
OS
Platform
-
qsdf 5:44 PM - 22 November, 2012
When I want to delete a cue-point I usually press on shift+the lighting cue button. Bun now when i press the cue butten the light goes out and I can't delet them. The lights go only out on the left deck. On the right deck they are still lighting. But alos on the right deck, I can't delete them. Is there a possibility to reset the controller?? In the beginning he doesn't do such things. Sorry for my bad English.
Serato, Support
Scott S 3:45 AM - 26 November, 2012
Hi there qsdf,

It sounds like you have "SP-6" hardware trigger mode enabled. This turns the CUE buttons into SAMPLER buttons.

To turn this off, go into your SP-6 panel inside ITCH, and on the far right should be the "SP-6 Hardware Trigger Mode" button. Click this to turn it off.

If you turned it off correctly, you will see the blue border around the SP-6 disappear.

Now your CUE buttons should be able to act as 'delete cue' when you press the SHIFT button.

Cheers
qsdf 5:52 PM - 26 November, 2012
The problem was solved when I reinstalled Itch. But I will have it in my mind for the next time I have this problem. Thanks