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i have instant dropout
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i have instant dropout

Product
ITCH
Version
2.2.2
Hardware
Pioneer DJ DDJ-S1
Computer
Mac
OS
Platform
-
deejay-MT 4:18 AM - 24 October, 2012
i have more than a year the ddj s1 & mac pro .
i play music in a club and some days i have 3 or 4 instant dropout . you can help me whit this ?
all my song is analyze,i dont have damage files,i have close screen saver,bluetooth & airport . i have change 3 times the usb cable but the problem is not fix .
a friend has same problem whit Numark NS6 !

plz help me .
Serato, Support
Matt P 10:19 PM - 25 October, 2012
Hi deejay-MT,

Do you have the power supply plugged into the unit or just using it bus powered? Do you use a USB hub? External HDD?

Let me know if there is anything i might be missing

Matt P
deejay-MT 11:34 PM - 25 October, 2012
Hello Matt :-)


I use always the power supply .
I dont use usb hub .. and i have hi quality usb .
Some times in the second usp port i use a small led light (i don't think this is a problem)
I try booth of usb port ...
I dont have external hdd ...
I have changed the hard disc on the Mac Pro from 250GB to 500GB
and i use almost 190GB .

I've done all of this : "Troubleshoot USB dropouts / audio glitches (Mac)"

my specs of macbookpro :

Model Name: MacBook Pro
Model Identifier: MacBookPro7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP71.0039.B0B
SMC Version (system): 1.62f6

Waiting to hear from you.
Thank you in advance.
Serato, Support
Matt P 3:20 AM - 23 May, 2013
Hi deejay-MT,

Sorry I missed getting back to you on this. If you are still having this problem let me know how i can reproduce the problem here and i'll try and sort it out for you

Matt P