Software help archive

A read-only archive of old serato.com help threads.

analyze files

Product
Scratch Live
Version
2.4.1
Hardware
Rane SL2
Computer
PC
OS
Platform
-
chrisf 1:38 PM - 23 May, 2012
when analyizing my files sometimes my pc turning off automatically,why?can you help me,thank you.
Rane, Support
RafaelM 4:14 PM - 23 May, 2012
You are running into corrupt files. The program should only shut down. Your computer shouldnt be turning off. Does the actual computer turn off completely?
chrisf 8:00 PM - 23 May, 2012
sometimes while doing analyze files my computer turning off completely,the only answer is the corrupt files?thank you.
Rane, Support
RafaelM 9:39 PM - 23 May, 2012
Corrupt files cause for the analyzer to crash, but they dont turn off the computer.
chrisf 10:25 PM - 23 May, 2012
thanks for the help!you have no reason to turn off my computer automatically?
Rane, Support
RafaelM 11:09 PM - 23 May, 2012
No im not sure why the computer is doing that. Sounds like it might be overheating?
chrisf 12:21 PM - 24 May, 2012
yes exactly but i think the problem was resolved today,it made regular analysis of files,thank you very much for your time!