Software help archive

A read-only archive of old serato.com help threads.

serato is not recognizing my ttm57sl

Product
Scratch Live
Version
2.4.1
Hardware
Rane TTM 57SL
Computer
Mac
OS
Platform
-
Chris Chamberlin 2:25 AM - 19 May, 2012
I downloaded the new versin of serato 2.4.1 and forgot to check the ttm57sl.. Used my serato box that night. the next night tried to use my ttm57sl and it wouldnt work.. I went online and redownloaded the new software again, this time checking the ttm57sl box. intstalled - restarted and then went to use the ttm57sl again.. it still isnt recognizing it.. dont this over and over again and still nothing.. any ideas??
Serato, Support
David Wood 5:36 AM - 21 May, 2012
Hey Chris,

TTm57sl showing up at all in your Audio Devices?

We could go and delete the drive all together from your Mac - Mac HD > System > Library > extension > SeratoScratchDriver.Kext
Then go reinstall application again and see how you go.

Regards
Dave W
6:00 AM, 4 Jun 2012
This help request has been closed due to inactivity.