Software help archive

A read-only archive of old serato.com help threads.

SERATO SL1 ONE DECK ISSUE

Product
Scratch Live
Version
2.4.1
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
KING GLADSTINIO 2:30 PM - 9 May, 2012
I have been having an issue with one of my cdjs for many months now and have resorted to using internal mode. The strange thing is when my friend used my box it worked just fine for him and yet when i try to use it i get a majorly distorted scope and sound from my 2nd input deck??

What could be the reason for this, please help.
Konix 3:04 PM - 9 May, 2012
What does the scope view look like for the bad side?

When your friend used your SL1, did he use his equipment (turntables/CDJs) or yours? If he used his equipment and everything worked fine, then it has to be something with your CDJ. And since it's CDJs, there's no needle/tonearm stuff to worry about, so really, that only leaves the RCA cable coming from the CDJ to the SL1? Have you tried a different pair?
Rane, Support
Shaun W 4:20 PM - 9 May, 2012
Adding to what Konix posted above (thanks Konix), does swapping your left and right CD decks result in the problem swapping sides? In other words, does the problem follow the CD player?
4:20 PM, 9 May 2012
KING GLADSTINIO attached a file: Basingstoke and Deane-20120509-00169.jpg
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4:21 PM, 9 May 2012
KING GLADSTINIO attached a file: Basingstoke and Deane-20120509-00169.jpg
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KING GLADSTINIO 4:21 PM - 9 May, 2012
i have an almost circular scope which then comes looking like the image. i have tried swapping the wire cdj and using it on different lines same result always. i tried the same cable on another cdj and works fine.

it actually shows up better at a lower threshold than the other.
Rane, Support
Shaun W 4:31 PM - 9 May, 2012
Do you have the CDJ 'Master Tempo' key lock feature on or off?

Are you using the original control discs or burnt copies?
6:32 PM, 9 May 2012
KING GLADSTINIO attached a file: ndx200.jpg
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KING GLADSTINIO 6:32 PM - 9 May, 2012
im using original control discs and cdj is not on master lock, image attached is the cdjs i have ndx200
Rane, Support
Shaun W 9:26 PM - 9 May, 2012
Have you tried a different RCA cable or USB cable? Do you get similar results?

Are you using a USB hub or splitter to connect the SL1 to your computer or are you connecting it directly to your Mac?

What kind of Mac are you using?
KING GLADSTINIO 9:35 PM - 9 May, 2012
i will try that tomorrow and let you know.
Rane, Support
Shaun W 9:41 PM - 9 May, 2012
OK, thanks :)
KING GLADSTINIO 5:39 PM - 20 May, 2012
SORRY FOR LATE REPLY SO I TRIED A DIFFERENT BOX, TRIED DIFFERENT CABLES SAME OUTCOME
Rane, Support
Shaun W 4:43 PM - 21 May, 2012
It sounds like the problem is with your CD decks. To clarify things a bit, when you're using different CD decks with your box and computer, everything works OK. correct?
5:00 PM, 4 Jun 2012
This help request has been closed due to inactivity.