The fader curve should be identical.
If your noticing a difference try calibrating the faders.
You do this by first putting all the faders in the middle of their fader positions, holding down the Cue 1 and Cue 2 buttons, turning off the mixer, and turning it back on (while holding down the buttons).
If it calibrates correctly the Cue buttons will flash once.
If it didn't calibrate correctly the Cue buttons will flash 3 times.
If it doesn't calibrate correctly chances are the faders weren't centered correctly.
Try it again, making sure the faders are set directly in the middle.

I'm having the same issue...

Is there a difference between the left and the right side of the crossfader...so between cut in from PGM 1 to PGM 2 and PMG 2 to PGM 1?

My cut-in on the right side, so from PGM 2 to PMG1 is bigger than the left side...

I did the recalibration a few times, but nothing changes...

yeh mines was like that on 68. I did a little mod to stop it moving as far on the dead spot.

serato.com

When you calibrate are you seeing the cues flash once or three times?

It flashes onces. So the calibration wents well.

Are all 3 Fader the same? I thought that i could replace one line fader with the crossfader, so i change the faders...

It would be hard to sent the mixer in service after own it for one day ^

Zach, Can I calibrate faders on the 68 ?

All the faders in the sixty one and sixty two are the same. i would maybe post a video to the guys are rane can see what you are dealing with.

i noticed this on the 61. i have a 57 ( 5 yes old ).
when i received the 61 last week i hooked it up and practiced / messed with it for a while. i noticed the cross fader set to cut all the way sharp has more of a gap from opening and closing the cross fader. tested this with usb set at 1-2 all the way down on the newest release candidate. ( which i noticed this version of serato allows you to lower the buffer even more.

after the testing i went back to the 57 and noticed it is different.. the gap between opening and closing the fader on the 61 is different. not as sharp as the 57.

i calibrated the 61 and have the same results with is only blinking once showing they where
calibrated correctly .
not sure if this is the same problem as stated above but i have noticed this for myself with the 61 cross fader.

solved it with the help of the rane support in Germany...

They told me, how to get the sensor in the right position...

Now everything works great, and I do not have to send the mixer in service...

The auto calibration should fix this issue without having to adjust the hall sensors.. unless they are substantially bent (which they shouldn't be if its a new unit).
Fortunately the fix is easy.
If many are complaining about this we may have to do some tweaking with the calibration parameters via firmware.

There should be a fader curve adjustment in the setup. Not just in the mixer. TRAKTOR has this in its preferences and the fader should of had a torque adjustment like the DJM 909. That can't be done now but the curve adjustment in the setup can be. Please

the rane fader is the best and its proven.
i do agree with the cut in on the 61 being somewhat off compared to my 57. not sure whats going on. i calibrated correctly.
i been messing with it testing it out in the studio ( never used live ) yet:)

now everything is fine by adjusting the hall sensor. I had to remove that little plastic thing behind the sensor, to get the sensor in the right position...

The calibration of the faders was successful, but It didn't fix this problem...
Maybe there should be some different parameters, the left side was totally ok, but the right was not...Maybe there was a problem on the crossfader, because the sensor-unit looked as if it was placed a little bit skewed on the faderunit...

However, if you guys make a firmware update, I just have to switch a line fader with the crossfader to get it working with a new firmware update...

anyways, thanks for your help zach!

greets from Austria...

The issue isn't with the curve.. its a physical issue with the placement of the hall sensor.
As I said, if the hall sensors were barely bent the auto calibration should fix it.
If they are more extremely bent the auto calibration won't fix it.

Knox001 can you post a video what exactly has to be done please?

Look at 3:31 tells you about the hall sensors

Watchwww.youtube.com

Thank you DJ Tapout

NP hope that will help

There's a user in the german discussion who has the same issue on the rane sixty one...just for your information Zach.

if i take off the faceplate and look at the sensors on the fader will the warranty still be ok ?

of course...

To clean the faders it is recommended to take of the faceplate and take out the faders....AFAIK

@ Shadow.. yes.. taking the bottom part of the faceplate off is fine.
Don't take off the top part though.

ok thanks Zach:)

I'm the user from the German discussion having the same lag with my brand new sixty one :(
My reseller wanted to exchange it now ... hope the new unit won't have the same problem

Please post if does ASAP please

i got a 62 and it does feel like its "not as sharp"

i don't have a problem cutting with it, I jus had to get used to it.

But it could just be my perception... since the fader caps are different, they feel a lil thicker... which i like btw

when u you have the setting at its sharpest and move the fader to hear the music.... its noticeably different then the 57 doing the same thing. the 57 has a sharper curve.

i just fixed the issue bending the hall sensor back and calibrating the fader again with the crossfader aprox. 2 lines from the center to the side with the bigger dead zone.now the crossfader works fine,very sharp like the 57.
this is very easy to fix,try it!
sorry for my bad english,peace from spain!

Post a video doing it

Ya please someone post a vid showing or a step by step picture thing or something, I'm really anxious to fix this....

Took my crossfader blocks off and bent my hall sensors towards the outside, replaced blocks and re-calibrated. My 62 cuts as sharp as a 70's Ginsu Knife.......

my 62 needs some adjustment as well.. anyone want to do a video?

I thought you have to do it towards the center of the fader ???

no not towards the middle for sharper cut use a eraser head of a pencil ( lightly ) bend it back away from the middle and recalibrate... hope this helps.

Yes.. the hall sensors need to be bent away from the middle of the fader.

Someone from RANE should make a video since they are asking us to do the adjustments yourself........

I'm sure alot of us are not too comfortable with just willy nilly pressing and prying around on PCB parts on a brand new 2000$ mixer....

A video of exactly how to adjust the hall sensors,,,exactly where to push or pull on the sensors with what tools...etc.. etc..

and

if possible a before and after video

close up of the xfader and how much sharper it cuts, relative to the white lines once the adjustment is made......im sure this would help out alot of us....


that would be nice...

I agree

i agree to , even though i fixed mine... this is a huge problem. like some faders came out with issues ( not calibrated correctly in the shop ). i have trust in rane. but also feel this problem should be addressed by letting people know whats going on. not by us letting them know. i see new people everyday on here with this issue.

my upfaders arent sharp either....... man this is a huge problem now

After speaking to engineer team here I was told that a permanent fix for this is coming soon.
I was also told that, although calibrating the fader while offset may help with the cut in time on either side it could also cause significant position error in the center of the fader.
Because of this I'm going to retract the possible workaround I've posted here --> serato.com
The answer to this at this point is we're gonna have to wait.
The good news is the wait should not be long.

If you've made this x fader offset already, and you're now noticing the center position is wrong, you can calibrate the fader again doing it the proper way (putting all faders in the center position, holding down the headphone Cue 1 and Cue 2 buttons, and turn off/on the mixer).

zach s, this is a mess.... we all love rane but this is not lookin good, rane should have stopped production on these mixers asap! til you manufacture the crossfaders perfectly then ship em again.
just makes sense....

make no sense....problem was made aware and the fix will be available in the next update

hurry up with this fix please! I see a significant difference in the cut in on the right side than the left, tried all the offset suggestions, and tried to bend the sensor, but it really doesnt move...

The new firmware (with this fix) is in the 2.4.2 Public Beta here --> serato.com
Try it out and let us know your findings:)

update did not fix my issue with my 61 fader. its still the same. the 57 is alot more sharper.

Same with me. I've done the re-calibration too.

Zach can you confirm the fix made into the firmware upgrade?

Firmware update along with calibration did not seem to do anything for me either....

there is still a slightly larger gap on my right side and very small much more ideal gap on the left.

Ima do some testing tonight as ive been modding mine - serato.com

Ive got a fair idea why this is happening but need to be finished work to test...ill put a post up asap..

The fix-


serato.com

stop posting this as a fix....2 of us have tried it and its still the same problem

no go for me too, i think i need an extra half rubber stopper to get rid of the dead spot.

I think we need rane to fix this for us...I'm done with taking apart my mixer to make hardware modifications. I'm about to sell my 62 and get another 57..

I knew a firmware couldnt fix a physical problem.

They were made wrong!

They need to fix the fader and then resell!

I fixed mine but jeez it was tough and making a video would be long to show u all.

sad sad sad.. we can't fix this .. what if we break it??

+1 Rane has to correct this by sending us new faders ASAP. This is not a firmware fix. Just admit it and start sending out new ones.

maybe the firmware fixed it a hair, but still a problem on my 62.

its a crossfader issue . i do not see a firmware fixing this. i tried everything and all 3 faders im done trying to take stuff apart. buying a brand new 61 and having this issue is horrible. going from the 57 to the 61 a difference on the crossfader. i could tell right a way that something was off. i scratch alot so i picked it up quick.

i noticed the faders say 68 on them ( stamped on the boards ) it seems they need to make a new fader for the 61-62 to stop this issue.

sorry man...only trying to help.....You must have a different problem from me as It has defo fixed my issue with crossfader and now it works sweet. It may work for some folks if it worked for me. Do your faders work fine as channel faders?


i45.tinypic.com
from - serato.com

altho this was far too extra rubber for me so I just re aligned the side walls so the existing rubber was in correct place for me -

serato.com

I think the issue is that It's nice that you found a workaround - but this is a workaround, not a fix.

I don't think there is anything wrong with the fader which you could not fix by software. Remember.. this is a fully digital mixer. In theory you can change and apply any fader curve.

Yeh i know and understand what folks are saying but I couldnt wait any longer, i need it tight...i had to do this way back on my 68 also.....infact most mixers I've owned ive messed with faders to get it how i like it....I remember the old "putting packing tape over the tracks" trick on the vestax 05/07 range...You could feel the step of the tape when the prongs went over it...lol but it worked so tight.

Im sure there will be a post somewhere on forum from myself when the 68 came out asking for custom fader curves....

Coming from the Vestax 08 which had fader cut in adjustment I felt the ranes were missing out -

This is what we need - www.musicesp.com

You can set cut from non- existent to very large and everything in between...

As you said this is digital so should be able to be updated to allow users to set their own cut in time..

Something like this in software - hardware-fader tab in Scratch Live software.. yumm :)

Indeed....id luv to customise the channel faders also so that they work by moving the cut off point up and down the fader rather than the way they are now(moving the full volume point).......we can but dream.... ;)

I agree

I'm also willing to bet this is a problem on a lot more peoples mixer then they actually realize its a very minimal difference in the gap but to us scratch/turntablist djs its much more noticable.

And especially when you take the time to actually measure the difference you begin to understand.

I made the adjustments to my up/crossfaders and enjoy taking things apart for modding/fixing. I TOTALLY agree when your spending hard earned money on a mixer of this caliber, no end user should have to take apart a BRAND NEW $2,000 mixer to do this shit! What about those that are not tech savvy or handy with tools or equipment. I'm not going off the DEEP end and start saying I HATE Rane and all of the other immature shit that people are writing, but come on Rane this is unacceptable! Evaluate and validate what we're saying, take one on the chin, get us up and running and keep it moving. The physical adjustments that I made, no firmware update in the world could've fixed what fixed, so let's stop the bullshit. The 3rd Generation Rane TTM-57SL mixer was/is perfect, you could've just put USB 2.0 in that and it would have been a better sale than this 62. # generations of 57's and eventually you guys got it right, so I understand it takes a minute. On the other hand this ain't the first time around the block for you guys? If this end up being a costly flop like a lot of 68 users feel, then add me to the PISSED off people list, cause I passed on the 57 for years waiting for THIS (62) mixer! Yep it's a long winded read, but it's how I'm feeling...........

I agree. +1

+1

I had a 4mm(I think, i measured back in march) difference compared to my rodec mixer. sent it to rane, said it was fixed, was not fixed. dead spot was also noticeable compared to my pio909. when I do tight/close boomerang scratches, the 62 doesnt register because my tiny clicks are still in the dead spot. I was hoping for the software update to include an adjustment where you can digitally shift the dead spot by changing the reading of the sensor digitally. Kind of like how video games allows you to adjust how the image fits on you television screen. I would even be happy if rane sent us different size rubber stoppers to adjust fix the dead spot. (my only issue is the big deadspot being even on both sides)

i agree

I noticed this a while back, even with my third generation TTM 57 that I still have and still love. The cut in from left to right so from PGM 1 to PGM 2 is very tight, have to move it like 1mm for the sound to come in. But the other way around from right to left, PGM 2 to PGM 1, has more "dead zone." The fader has to be moved about 3 to 4 mm for the sound to come in. My hall sensors are pushed all the way to there normal position so the cut should be sharp. This is the same thing as is on my Rane 62. The left to right is a lot sharper. Ive also noticed the same thing on 57's I have used out in venues. Same issue across the board. If you scratch left hand on the fader and right hand on the record your golden, the cut is super sharp. But if you scratch right hand on fader and left on record then you will notice a significant difference. Its very noticeable especially while doing crab scratches. I would love a fix also for this, but I have been using the ranes for years now and I have accepted it is as just the way it is. Reading these posts though made me realize im not the only one.

i never had a issue with a rane mixer ( have 56,57 ) and a 61 until i bought the 61.
its off. hopefully this can be corrected.

I called rane today and talked to a tech which was not much help. He seemed a bit puzzled and He asked about calibration and new firmware update with 2.4.2 . He also suggested that maybe it was a offset of the lexan giving only a visual representation of a larger gap lol ....but its indeeed we all know it is a larger gap ......even with the fader completely out of the mixer itself .


I tried swapping out the line fader as a last thing to try and still the same thing. Left side is about 1mm and right side is a few mm cut in.

Some of you guys with the same issue should call them up at rane hq and see what you can ge from them. 425-355-6000

I also did not have this issue and I've owned a 56 and 2 57s previous to this 62

i'm curious to know how many people are having this issue. my 62 seems golden on both sides.

And from all this talk about bad x-faders, I'm sure that they are going to come out with a v2 of the mixer, and those of us who own v1 are basically screwed. Not cool, Rane. Not cool.

PS: Just an assumption.

Mines straight too.

Not sure why they would come out with a V2 of the mixer because of the fader. They've been using the same magnetic fader since the 56. Also if they do come out with a V2, why would it Rane's fault? Apple comes out with many macbook pro revisions and many other companies do also.

+1

my 62 has the same gap which is 1mm on both side now..

same here but i had to modify it......to me it seems like faders can be assembled with too much room for different cut in times..(not high enuf tolerance)

Same here

Hi All,

The Rane engineering team wanted me to personally tell you that they are thoroughly investigating everything mentioned in this thread and take what's been posted very seriously.

As soon as I receive their findings, I'll post them to this thread.

Stay tuned!

Shaun :)

awesome news Shaun!

The update didn't fix my cut-in dead space. It did help a tiny bit though. I still, however, have more dead space on the right side of the fader. Tried swapping all channel faders to the xfader and still same results.

ya i sent mine back in for a new one, and the same thing, so there must be a lot out there that have fuked up crossfaders,

cmon rane say something...
cmon rane do something...

if we see this issue, your "engineers" should of seen this....

never put out a product that isnt working right....

thanks for this news Shaun w :)

yes shaun thanks for the update. looking forward to seeing what you guys come up with. i'd be happy to film a video if needed.

I've just sold my 6 yrs old 57 to upgrade for a sixty-one + Traktor X1
I'm on 1.4.2 beta and have done the upgrade of the the mixer with the new firmware.+ calibration

Same issue for me with the 3 faders:
1 mm dead zone on the right of my cross fader.
1 mm on my left fader when it down.
1 mm on my right fader when it up.
All was fine with my 57.

I hope the problem is no hardware,and hope Rane could solve this quickly.

good luck buddy

I guess I'll add to the long list of DJs who have the same issue. I have a day old 62 and immediately noticed the difference in cut in on the crossfader. While the other features of this mixer are great, the crossfader difference feels somewhat crippling. Please please please Rane give us a solution!

For the past 2-3yrs, there arent any solid mixer. Had 2 of the new vestaxs, both had issues(sound output) the quality of this japan mixer felt real cheap and toy-like.

the pioneer djm-t1 was actually pretty solid, i jus wish the volume would go as loud as any other mixers. After playing with it for less than month, the fader started to bleed. got it bak from the shop n had to send it back again .. its still in the shop

now i got the 62, it doesnt feel as solid as the djm-t1, it loosk rather lil cheap lik teh vestax. good mixer but not mappable.
i find the cf on the djm-t1 better than rane 62, it cuts smoother and has a noticable volume differences as u slide the fader from open to close on a sharp tight adjustment on the cf knob. Unlike the rane, the volume dnt relly go down much as it gets very close to close.

jus my 2cent

these mixers were made in USA. smh, sumtimes stuffs made in China are more reliable than USA smh

i think my rane 62 is having a similar fader problem.. sigh/
rane u failed us this time :(((

lol, like what? lol.

I sent my mixer in to rane last week for a broken button and I wrote them a note about fixing my fader problem also. It should be back here on Wednesday and ill let you guys know if they did anything to address this physically because the firmware did nothing.

That would great. Thank you

jeez sorry yall..., for anyone else out there thinking about buying a rane 61 or 62. DONT until they fix this crossfader problem...

maaannnnn...everytime i get an email about a new post in this thread, i got my fingers crossed thinking its a fix :(

Zack/Shaun any update on this?

this is so upsetting... rane come on!!

So I got my mixer back yesterday.

They replaced all the plastic buttons with new ones but nothing about the fader on the invoice it said "found nothing wrong with the fader it tested to spec". Lubed and Adjusted hall sensors calibrated and installed newest firmware. Etc.


I only got to play with it a little last night and it seemed to be better. Both sides seemed to have the same sized cut in now as opposed to the larger one on the right side. I will play with it more tonight to see for sure.

Only thing new I did on my end was uninstalled drivers then reinstalled my 62 with the disc version that came with the mixer then i installed the newest beta but I don't think that mattered.

So I really don't have any useful information to give you guys. Sorry.

So the buttons that were replaced didn't feel any different?

They did seem a bit more sturdy and responsive, but that could just be me.

But overall they are the same buttons.

Hi guys,

The below writeup is from our engineering department, regarding their fader findings. If you have any questions, please let us know. :)

good to know. although mine was literally a hair's distance from opening and it was way off balance. taping on the faceplate could have opened the fader. i installed the newest firmware shortly before i sent it in but i didn't get much of a chance to test it out in the studio. (i sent it in mainly because a button broke)

i have spent may years in customer service and i'm the first to say that perception leads reality in terms of a customers belief (hence why this thread has had so much attention), but being that my fader was way off, i have a hard time believe that mine was in spec, and mine is the only one that i can make a judgement off of.

maybe the firmware update helped out. it seemed like it might of, i dunno because i didn't get much of a chance to test it out. i'm just glad rane is looking into this, and i can't wait to get my 62 back from them.

So basically you're not going to do anything for those who spent 2g's on this mixer? The cut-in is clearly different on both sides of the fader.

Come on Rane step up! The 57 does not have this issue, so the faders cannot be the same.

Hmm i have now read the Rane statement three times. What does it really say? There have been problems with the assembly but all the faders are within tolerance... This is a load of .... The cut in is way off balance on mine, like willythekidd says if u just touch the faceplate u open the fader. This is not the case on my 57, so clearly there is something wrong. And this affects my mixing, several times playing live i have accidentaly opened up my fader on the left side... Not cool. And since i live in Sweden i paid almost 3g´s for mine.

Rane COME ON NOW fix this or i´ll never buy one of your products again. This is not the way to take care of your customers year 2012.

macfred... send it the costumer service or shop of the country u bought the mixer...
ask for a new one :)

ha ha :) my guess is i would have it back three days before christmas if i did... (Sweden)

Just so everyone is aware, if you are having issues with your fader that cannot be resolved by simply adjusting hall sensors (to adjust cut time), we will be more than happy to service it here at the factory. We have the quickest turnaround in the industry (2-3 days) and the best warranty in the biz :)

If your mixer requires service, please contact me directly. My contact info can be found here -->> rane.com <<-- Rane.com Contacts page.

Sorry to hear your fader is not within spec. From your description, it sounds like the left hall sensor on your crossfader needs a tiny adjustment to slightly increase the cut time on the left side. Simply, remove the decor plate that covers your faders and adjust the hall sensor so that the left sensor is leaning in towards the center of the fader a tiny bit more.

For instructions on how to remove the decor plate, please look here -->> rane.com <<-- page 51.

Please let me know if the adjustment does the trick.

THIS WAS MY FIX TO THIS PROBLEM, WATCH THE VIDEO AND I HOPE IT HELPS YOU ALL.

THIS MAKES THE LEFT SIDE CUT A LITTLE BIT LARGER AND THE RIGHT SIDE A LITTLE BIT SMALLER.

THIS ENDS UP MAKING MY LEFT AND RIGHT SIDE (EVEN), AND A BIT TIGHT. PERFECT FOR SCRATCH DJ's. On the left you bend the hall sensor accordingly and on the right you will have to add a spacer like I did.

HOPE THIS VIDEO HELPS SINCE RANE HAS NO SOLUTION YET.

youtu.be

Our fix is to test each fader before it leaves the building to assure proper cut time. We also made adjustments to to the firmware to tighten things up a bit.

Just like any other hand made mechanical device, there will be slight variances and component tolerances. Most, if not all, of these variances can be minimized by slightly adjusting the hall sensors where needed. This has been the case since we started using the non-contact faders over 11 years ago.

Like I said above, if you are having issues with your fader that cannot be resolved by simply adjusting hall sensors (to adjust cut time), we will be more than happy to service it here at the factory.

If your mixer requires service, please contact me directly. My contact info can be found here -->> rane.com <<-- Rane.com Contacts page.

HIS WAS MY FIX TO THIS PROBLEM, WATCH THE VIDEO AND I HOPE IT HELPS YOU ALL.

THIS MAKES THE LEFT SIDE CUT A LITTLE BIT LARGER AND THE RIGHT SIDE A LITTLE BIT SMALLER.

THIS ENDS UP MAKING MY LEFT AND RIGHT SIDE (EVEN), AND A BIT TIGHT. PERFECT FOR SCRATCH DJ's. On the left you bend the hall sensor accordingly and on the right you will have to add a spacer like I did.

HOPE THIS VIDEO HELPS SINCE RANE HAS NO SOLUTION YET.

youtu.be

LIKE I SAID

YOUTUBE VID

youtu.be

you should never have to do this to fix something brand new. my cut on my 61 is nothing like my 57 and i have tried everything to correct it.

what if i try to take out the 57 fader and switch out the cross fader on the 61 ? i bet its the same. i feel the firmware needs to be upgraded again to fix this problem. the 57 and the 61 should be the same and its not the 57 is sharper on the cut in on the left to right side.

maybe its not a firmware issue... for example my old ecler hak 360 with his eternal fader.. the cut in on the left side (my luck i cut on the right mostly) is totaly different..
after buying a innofader .. same problem.. even after i tried to adjust the left and right side... same issue..

perhaps a internal problem with the mixer?

this is what i think also.

youtu.be

WATCH THE VIDEO, THIS WILL FIX IT, HOPE IT HELPS,
WE SHOULD NOT HAVE TO DO THIS,
BUT OTHER THAN THIS PROBLEM ONCE FIXED,, THE MIXER IS AWESOME.

:T

I agree with another S/W review to tighten the cut-in time (specifically on the right side of the fader).

To reduce more troubleshooting money for the programmers/engineers to fix this, maybe Rane can send out plastic washers/inserts for us to add onto the rail of the fader to tighten the cut-in time for us in dire need of a fix. This would probably be the cheapest route for the first gen 62/61 owners.

i will never buy a first generation rane mixer again and thats the truth.

im a working dj and need my mixer to work like it should. to some people it might not matter or some djs dont even notice..... i noticed as soon as i used mine and noticed it was nothing like my 57. not sure whats going on but i do feel the people with this issue needs a legitimate answer and fix.

Maybe just a problem with the algorithm of calibration,
If not, the physical center of the faders and cross-fader is not on the right place and the program don't make the good calculation.

This thread is quickly becoming the hot place to post random fader related stuff :)

The original post was about the cut time of the 62 and 61 not being as sharp as the TTM 57SL. A few posts later, someone said that their cut time, on the right side of the crossfader only, wasn't as sharp and the left. Recently, someone posted that their left side was cutting too sharp, but the right side was OK. In other words, there seems to be a few different things going on and not one issue only that everyone is experiencing. If you're having issues with your fader, please post the exact issue you're having please, so we can better track things on our end, help you resolve your particular issue and help keep this thread a bit more focused.

I've been working for Rane for going on 9 years and I've helped literally hundreds of users with their non-contact faders. I've heard everything from bleeding to large cut gaps, you name it. The cut time has always been slightly adjustable, to the users personal preference, by tweaking the hall sensors slightly. The cut distance for one DJ may not be enough or may be too much for another DJ, so tweaking the sensors is a way to "customize" your cut distance.

The older TTM 56's and TTM 57's did not have endblocks with hall sensor barriers. This allowed users to lean their hall sensors as far back as they want (to almost no cut time if desired). Unfortunately, this often led to "fader bleeding" because the hall sensors were leaning too far back towards the endblock, which generated a lot of support calls. To reduce the potential "fader bleeding" bleeding issue, due to the hall sensors leaning too far back, we developed new endblocks with hall sensor barriers. This stops the hall sensor from leaning too far back and fixes the potential fader bleeding/not cutting out audio problem. The hall sensor barrier also ensures that each hall sensor is positioned properly so that each fader calibrates within exact factory specifications during assembly. If you have an older TTM 57SL, your hall sensors may be positioned so that they're leaning a bit farther back than normal, slightly reducing the cut time of your fader. When compared to a 62, the cut time will obviously be slightly different, since the 62 faders have their hall sensors set to factory specifications (posted earlier from our engineering team -->> At present, the dead-spot can be between 0.3mm and 1.7mm (0.012 inches to 0.070 inches). This particular cut time specification may be different from what you're used to on a 57, because your hall sensors may have been positioned so that they're leaning a bit further back than normal.

If your fader falls out of spec, please try to adjust the hall sensors to slightly tweak things to your preferred cut time distance. If you are unable to bring your fader within factory specs, please let us know and we will most definitely take care of you. Heck, I'll personally take a look at your fader and make the necessary adjustments myself.


dj shadow from detroit, starting with you, please describe the exact problem you are personally experiencing with your fader and we'll work one on one to figure out the best possible solution to resolve your particular issue :)

I'll be glad to help each of you individually. We should probably start separate threads for each issue, but for now, lets get things rolling in this thread.

Shaun W,
Thanks for the support and ongoing efforts to help us 62 users.

For me, the issue i am having is the cut-in time on the right side of my fader. It may be on the borderline of 1.7mm cut-in time if not slightly more, but in no way similiar to the left side of the xfader. I have no tools to measure this in detail other than a ruler with mm markings. The left side of my xfader looks (with my ruler) to be roughly 1mm or slightly less. I feel like the cut-in on the left side is perfect and similiar to my old 57. I have done the S/W update and fiddled with the hall sensors to get the right side of my xfader to have a cut-in like the left side, but no luck. The only solution that i have currently, is to: add a washer on the right side to shorten cut-in, or adjust the hall sensor on the left side to even out the cut-in time. I do not prefer to ship my mixer in due to the fact that this is my only mixer and i cannot afford the downtime. I guess i'm hoping this can be fixed in a S/W update.

Shaun i think all of us in this thread have the same problem. I have the exact same problem as funkyfresh, with about exactly the same measurements. Coincidence or not? I also tried fiddling with the hall sensors as suggested. No luck.

Thank you for the detailed description :)

I have a few quick questions to make sure we cover all our bases (sorry if these are lame questions):

When adjusting the hall sensor on the right of your fader (to reduce the cut time), are you leaning it as far back as possible? Is it leaning firmly against the hall sensor barrier?

Is the rubber o-ring on the right side of the mixer pressed all the way against the endblock?

What firmware version does your 62 currently have installed?

If your mixer has the latest firmware version installed (v1.14), have you attempted to use the fader calibration procedure built into the 62?

When measuring the cut time, are you using the decor plate screen printing as a reference? I ask because the screen printing can be slightly off center and make it look like the fader cut is tweaked.

Thank you for your time funkyfresh2012! :)

Sorry to hear you have the exact same issue as funkyfresh2012. Please answer the exact same questions above to make sure we're all on the same page before going further :)

unfortunately i've discovered that my mixer has fader problem as well.

i'll post a separate thread as not to clutter this. but the gist of it is left side audio cuts in as soon as the fader is moved. on the right side it cuts in halfway after the first marker.

The left side hall sensor needs to be adjusted so that it is leaning a bit more towards the center of your fader. This will increase the cut time on the right side only.


The screen printed lexan decor graphic may be slightly off, so I won't recommend using it as a measurement tool. Use a ruler to measure the travel time of the fader from off to on and try to ignore the lexan markings. After adjusting the left sensor, compare to the two sides for cut time distance :)

youtu.be

EVERYONE WATCH THIS VIDEO AND IT WILL HELP, I SWEAR.... ITS A SIMPLE FIX, YOUR JUST GONNA HAVE TO POWER YOUR RANE MIXER ON N OFF LIKE 3 TIMES TIL, THE CLEARANCES ARE CORRECT.

ADJUST HALL SENSORS
AND
PUT IN SPACER IF NEEDED

PLEASE WATCH IM TRYING TO HELP YOU ALL

Instead of users modifying their faders, I'd rather help each person individually by figuring out their specific issue and than recommending the appropriate action to resolve their issue. If someone performs the modification in your video and isn't having the same issue, they'll only make things worse. Thanks for trying to help. I'll take things from here :)

Hello Shaun , my fader is having problems from right to left cut in and i have adjusted the sensors and upgraded firmware and tried all 3 faders as the crossfader and still have the same issue.... when scratching on the left turntable ( not hampster ) i notice a difference with the cut in time.

thank you for the response and help.

Is the cut time on the left side different than the right side? After installing the latest firmware update (v1.14) did you perform the built-in 62 fader calibration procedure? Sorry for the lame questions. I want to have as much info as possible to make sure nothing was overlooked :)

just got my 62 back from rane, issue appears to be fixed. no ridiculously short cut in and it seems balanced.

One down! Whew! Thanks for letting us know :)

- When adjusting the hall sensors, i know that bending them inwards toward the center of the xfader will "increase" the amount of dead space, and bending outwards away from the center of the xfader will "decrease" the amount of dead space. I bent the right side hall sensor outward so that the dead space is smaller and the same as the left side. The left side is fine where it is at. Both hall sensors are pressed all the way up against the block for each side of the fader giving me the sharpest cut-in for each side.

- Both rubber o-rings are sitting farthest away from the center of the fader (against fader wall like it should)

- Mixer firmware is v1.14, using Serato 2.4.1 (24109)

- I have performed the fader calibrations multiple times. (before, after, and thereafter)

- To measure the cut-in space, i am not using the decor cross fader marks on the faceplate. I am using the thick white line on the xfader itself to start my measurement.

- I also tried to swap the channel faders with the xfader, and then re-calibrate (no difference).

The latest update that Serato released to fixed the cut-in time did help it some, but not completely. Again, the mixer works and performs perfectly fine, aside from the small knick knacks such as the xfader i am mentioning here. I honestly feel that this is only noticeable to dj's that scratch on the right side of the fader. Being a dj that is so used to the 56 and 57 fader, i do notice the difference in cut-in time on the 62. Therefore, i am hoping for a fix.

Hey Shaun W,

First off, thanks for helping us out by replying asap to our questions/issues.

My exact issue is that, no matter what the mm measurements of the fader cut in, it is UNEVEN.

From left to right, it is super sharp and from right to left there is a noticeable dead space. I measured by playing the timecode tone, and moving the CF inward until i heard sound. From left to right, i can literally blow on the cf and i'll hear the track playing. On the other side, its about 1-1.5 lines in before i hear anything.

I have the latest firmware, and am on 2.4.2 beta.

When i purchased my 62 (my first rane mixer, second rane product) i expected that, given the reputation the company has, everything would be flawless, especially in the fader dept. Opening up the mixer to adjust sensitive hall sensors and whatnot shouldn't be necessary, and makes me paranoid that i would break something.

Shaun W wrote:

I measured my fader cut in time with calipers to get a more accurate reading (better than a ruler). These calipers measure down to .0005" and the difference between left to right is only .005" I only measured it once per side so I may need to measure it a few more times to verify the accuracy and repeatability. I will post my findings later on.

Yes the one side is different then the other and yes i updated to the newest firmware also and still notice a difference.

my mixer is the 61:)

and yes i have tried the calibration procedure also.

dj shadow from detroit, it would be nice if we all could provide Rane more accurate data so they can pin point what the actual issue is instead of trying to shoot a moving target with the vague info they are getting from us, just saying.

what are you talking about i have been ontop of this issue from the first week i received the 61

more then one person from rane knows the issue im having with the cross fader.

im not sure what info you are giving but mine is all right there.

Purchased a 62 just last week and I thought something was wrong with my fader until I read others are having similar issues. I decided to crack it open and have a look inside thinking the sensors needed to be adjusted. I could be totally wrong, but the rubber "o" rings that sit against the end blocks appear to be different sizes. The one on the right seems thicker than the one on the left. Not sure if this is causing the problem, but thought I'd post anyway.

Hey there, I too was having a gap on the right.
I followed the videos about hall sensors and tried it on my mixer just now.
Problem was mostly solved, but also put in a very thin washer on fader rail to make the cut in point very close:)

Love this mixer so far - only problem is not getting to play on it when I'm playing parties most weekends:( as most installations are pioneer 800s or 57s.

Thanks Rane for awesome support - and let us know if a better fix comes up.
(Something adjusting cut in would be great:)

Thanks for the detailed explanation.

From what I've read it means that there are slight (unavoidable) variations in the manufacturing process of the mixer as well as variations which are cause by variations from the parts being used. That's fine, and unavoidable. The point which I don't understand is, why does anyone has to tamper with any sensors at all? Endpoint blocks and all of that. Wouldn't it be the easiest if there was a fader calibration which measures most left, most right and maybe most center position of the fader. This setting should be stored !inside! the mixer. So each mixer behaves exactly the same, no matter of where the hall sensor is.

Then as a user configurable option it should be possible to adjust the lag/cut in time for each fader. This applies to the 57/68/61/62 - all of them are SL devices, all of them use software, all of them are can partly be configure by software (effects settings, ASIO/CA settings etc.).

This would end the discussion now and in the future.

Just thinking loud.

feel this way also Nik.

Thank you very much for all the details :)

You posted
Just so I'm 100%, after adjusting the right side hall sensor, the cut time for both the left and right sides are now the same for your crossfader, correct? But, the cut time of your 62's xfader is different/wider than the cut time of your 56 and 57 xfaders?

Thank you for all the details.

Make sure you're measuring the cut distance with something other than the screen printing on the lexan decor plate, as the screen printing can be slightly off center :)

I apologize for the inconvenience of needing to deal with uneven cut times with your new Rane mixer. Adjusting the hall sensors on non-contact faders has always been a way to even out, lengthen or reduce fader cut times. We have an FAQ at Rane.com about fader "bleeding" and how to adjust the hall sensors here -->> rane.com. This has been on Rane.com since before I started working for Rane in 2003.

We have instructions for accessing and cleaning the non-contact faders within the Rane 62 manual here (page 51) -->> rane.com

I suggest adjusting the right side hall sensor by firmly pressing it (use a little muscle) against the right side endblock hall sensor barrier to reduce the cut time. The endblocks and sensors are very sturdy, so don't worry about breaking anything (you'd really have to try to break it). If you're not comfortable performing this adjustment, I'll be glad to do it here at the factory.

Let me know if the adjustment helps resolve your problem. If you'd like me to do it, please e-mail me your contact info and I'll generate an RA# (repair authorization) for your mixer :)

Sorry again for the inconvenience.

Wow, thanks for the super exact measurements! :) .005 is really really small. This difference is definitely within our variance tolerance. Are you affected by this slight discrepancy?

Thank you for purchasing a Rane 62 and for posting your findings. Have you tried swapping the o-rings around to see if the problem either swaps sides or goes away altogether?

Thank you for letting us know your workaround and for using the Rane 62 mixer! :) If you need further assistance with your mixer, please let me know.

That will be my next step. A little nervous about taking it apart, but I'll give it a try and see what happens.

Thank you for posting your thoughts and feature suggestions.

DJs have been tweaking with the hall sensors since the debut of non-contact fader. One persons preferred cut time may be too much for one DJ or not enough for another. We set the cut time to a "middle of the road" distance. Unfortunately, this distance doesn't work for everyone. The workaround has always been to adjust the hall sensors until the cut time is exactly how you want it. I agree with you, this isn't the most convenient way of fine tuning your instrument, but it's, quick, easy and it works without needing a computer connected :) I'm not sure what our engineering team is working on or what they have planned, but I'll definitely pass your feature suggestion to our engineering team!

Thanks again!

Follow the disassembly instructions on page 51 in your 62 manual -->> rane.com <<-- and you'll be fine :) Let me know if you run into any snags.

Im sorry, i mistyped what i meant by that. I adjusted the right hall sensor to TRY AND MATCH the left side but was UNABLE to get it the same as the left side.

My 62's left side of the xfader is similiar to the 56/57 (which is what i like). The 62's right side is not (it has more dead space). I've maxed out the hall sensors on the right side to get the smallest deadspace but that didnt work.

After fiddling with it some more yesterday night, my solution as of now: i adjusted the left side hall sensor to match the right side. It is now even for both sides, BUT the dead space is more than i would like (since i had to match the left side to the right side). I guess i may have to add something next to the o-rings to get a tighter cut.

So, i'm good for now. Just wish it was like the 57 :(

Don't worry, we'll find a way to get your fader sorted. Did you press the hall sensor mega firmly into the right side endblock?

Don't worry, we'll find a way to get your fader sorted. Did you press the hall sensor mega firmly into the right side endblock?

Shaun i referred to the manual it states: "5. Do not bend the torsion spring. Do not disturb the position of the small sensors at each end of the Fader. If you accidentally do, make sure the parts are standing straight before reinstalling."

So if i need to extend the cut in time on my left side which way should i push the sensor that i´m not supposed to disturb ;)

Moving a hall sensor that is already properly positioned will throw your fader cut time off, which can result in fader bleeding or increased fader cut time. While cleaning your faders you would normally want to avoid the hall sensors for the above reasons, but for adjusting cut time, the hall sensors are your friends and want your playful attention ;)

FYI, your left sensor will need to be adjusted in towards the center of the fader (to increase cut time), just so you know. I would suck to mix up workarounds :)

OK, now my fader is even steven. However my left hall sensor is bent about 3mm to the center. The right is standing straight. To me thats a slight production problem, but what the ... it works....Finally. Thanks Shaun.

i agree the adjusting of the fader is a cool thing as long as u dont have to take apart your mixer to get to it and im sure this was never a issue before the 61-62-68 mixers... im sure a production problem but we are being told to make these adjustments to cover how the mixer should come stock..... there should be added adjustments via program or on the hardware to adjust the cut in time not bend all these parts to make it work.....

Awsome! Good to hear! Button up your mixer and have fun :)

Totally agree. Also i was lucky! My problem was that my cut in time was to sharp on the left side. However if it was the other way around i wouldn't have been able to adjust it. The hall sensors are already backed up to the bumbers and could only be adjusted in one direction...

Im guessing as an early adapter you will come across issues like this. But other than the fader i really love my 62. A huge upgrade from my 57 :)

DJs have been tweaking with the hall sensors since the debut of non-contact fader. The original 56 generate a lot more fader cut time support calls. Believe me, I took them :) To access your faders, you don't need to take apart your mixer, you simply need to remove the decor plate covering your faders (we have instructions for this in the manual).


This is something we're investigating to avoid future issues.


Ideally, this could make things a little easier, but for now we have to work with what we have (i.e. using the old school method of manually fine tuning your hall sensors). If you would rather have me do it for you, I'll be more than happy to make the quick adjustment myself. Just say the word :)

Thanks Shaun, I will try your suggestions and get back to you when I've done them.
I normally would be glad to send it to you guys, but I am located in The Netherlands and not sure how that will work. is there a repair center in Germany?

Yes, but if you didn't buy the mixer in Germany the German distributor won't touch ... not even look at it ;)

I don't think this guy has any issues with his 62's fader: Watchwww.youtube.com

Shaun,
I sent you a message. I appreciate your help and quick response.

No luck with swapping the o-rings.
Also the ends blocks have absolutely no room to tweak the sensors outward.
Definitely don't want to screw-up the end blocks.
Damn, this mixer would be 100% if I could just tweak the right hall sensor!!!!

Let me know how things go. If the workaround suggested doesn't work for you, please let me know and I'll work something out :)

Don't worry man, we'll get your fader sorted. We just need the right side hall sensor to lean backwards a tiny bit more.

I know originally I had stated that my 62 had the cut in issue. I went back and checked it out again and realized there is no issue at all. Also, I received my second 62 yesterday, and the fader has no problem. The cut in on both ends is amazing. No complaints here.

hm, on my unit the problem was not the sharpeness, but the cut in time is not symmetric...

the cut in on the left side was sharper than on the right side...and this is a issue, which is not perfect...

I manually did a fix on the hall sensor, by setting it in the right position,...but there is an issue...

Glad you were able to adjust the hall sensor to fix the issue!

Don't worry, we're definitely looking into what may have caused this slight discrepancy :)

haha i know, stingy bastards :P. But seriously tho, i forgot to mention I bought it from a store in Germany as well. So does this mean I have to deal with the German support people?

Yeah give it a try.

F*CK YOU RANE!!!!! F*CK YOU for selling a $2000.00 beta mixer and using your hard working customers as guinea pigs. F*ck you!!! When you f*cks fix the fader and software issues you should send a free fader to each and every customer who called or emailed customer support. Then we will know that you actually care. I sold my 56 to purchase my 62 and I regret every minute of it. The 62 has crashed on me 4 times and it's not my laptop because it has never crashed when I've used anything else besides my 62..... The first day out of the box my left channel bled so bad that I couldn't even play with the 62. After I called tech support and they told me to open the mixer and bend a sensor in to fix it. But wait, tech support actually telling you to open a brand new mixer and bend a sensor, are you kidding me? I then notice my right channel is not even close to sharp. So I start doing some internet research and I realize I wasn't unlucky, I was just 1 of so many people with this problem. So I get over that and now I've had 3 recent crashes. When the mixer first crashed I over looked it as nothing but these recent 3 made me realize I have an unreliable piece of sh*t that I can't use outside of my studio. Oh no but wait the fader is not sharp so I can't even use it in my studio just to record or do technical scratches. So I guess I purchased an eq, filter and effects box?
A friend recently told me just to sell the mixer but I won't because I'm not a sc*mbag and wouldn't do that to someone.
And Shawn W I'm not looking for you to reply with one of your usual answers of did I try this or that or telling me it's ok to bend a sensor or don't worry we're looking into it. Shawn did you try telling your bosses that they are selling a mixer that wasn't ready for sale? Well you should look into that.
I'm just a f*cken disgruntled unsatisfied customer who just wanted to vent and say F*CK YOU RANE because everyone else in this thread has been nice and I'm sure this is what they really wanted to say to you bastards.
Now that I've vented I'm gonna go to my studio and try to cut a credit card and use it to sharpen my fader as I saw in a youtube video....
Rane I really hope you guys can come up with an update and fix all the bugs because this is unacceptable.
I miss my 56!!!!

rane has taken care of it in an okay manner, yes i'm pissed about sending my mixer out and spending the 20 bucks for shipping, but my panties aren't in a bunch. i even had a broken button on mine in addition to a a really really off balance fader.

rane screwed up and they are taking care of their customers. no company is perfect, and the fact that rane has such good customer service is the reason why i am not angry myself; i also suspect this is the case for the majority of people in this thread.

my 62 is my favorite and most stable piece of digital gear i have ever owned.

ps starting your post with an F YOU RANE makes you look like a dick. i almost posted a u mad bro meme but i didn't feel evil enough right now to troll.

You computer crashing is not Rane's fault, it's a software issue, not the hardware. You could have returned or sent in your mixer to be serviced if it is that messed up.

You are right to say what you feel. Its not a $100 bs mixer. For this to be happening to so many people. Rane needs to have better quality assurance for thief products & test them out thoroughly. It's obvious they are not for so many complaints about a new mixer.

Shaun, I've pushed the right sensor as far as it can go. I can't get it as sharp as the left side. I've tried calibrating, but no luck. Any other ideas?

You can cut off the little plastic piece behind the hallsensor to adjust it...

For this, take a small piece of wood and slightly push the hall sensor to the inner side of the mixer, that you can cut off the plastic behind the sensor...but be really careful!

I've uploaded a picture of my moded crossfader...

www.djknoxmusic.com

As you see, the plastic piece behind the hall sensor is cutten of...

Then you are able to move the sensor to the outer side of the crossfader to adjust the hall sensor in the right position...

Warranty voided by doing this? Rane?

No, this will not void your warranty. We have had a FAQ posted on Rane.com since before the TTM 57SL was released that talks about re-aligning non-contact fader hall sensors to eliminate bleeding and etc caused by misaligned hall sensors -->> rane.com

In my personal opinion, It would be better to remove the endblock first, as to avoid damaging the fader PCB board :)

Thanx Shawn.

^ *Shaun ;-)

this was an instruction by the german support...they do a really good job over there by the way!

I figured out the best fix was InnoFader Pro

how was the installation???

I've read this whole thread, had this problem from day one and have been searching for the fix that would work, but everything just seems like band-aids. I have the same issue as the majority of people, small cut left, dead spot on the right. I have tried all fixes and nothing has fully worked. I wish I just kept rolling with my 57 and dicers but I don't want to take a step back. The 57 was better, I don't care what anybody at Rane says. All the real scratch djs/turntablist in this thread have confirmed it. I feel like we are the minority users of this product so Rane doesn't really care. Some "button pusher" (or the majority of djs these days) would never notice what a scratch dj does. I feel Rane is still ignoring the problem, so I suppose, as a working Dj, I've had to ignore it. But I can't anymore. Something needs to be done, Rane.

^ well done sir.

Hi auttomattik,

Sorry to hear that you are having trouble with your fader. We have identified that there was a problem in some of the faders and fixed it. If you are having trouble with your fader, please contact shaunw(at)rane.com to return your unit and we'll get it taken care of for you.

Cool, thanks Trevor. I got contacted by Zach already today, about possible replacing the fader. I also emailed Shaun. I'm just not sure that replacing one fader is a total fix considering that the up faders have been swapped for the crossfader and nothing changed. So if replacing the faders is the key, then I need 3 of them. If you can clarify, for the thread, what the problem is and how you fixed it? I think all the people with this problem would appreciate it.

this is why i will never buy a 1st generation rane mixer again.
even though i sent in my 61 and they replaced the fader. im still not happy with the thought of a $1,300 mixer being faulty as soon as i get it.

rane / serato are great companies and i will continue to use rane / serato
i do feel the release of the new mixers came out way to soon.

trevor, i have this issue with my fader as well, can a fader be sent to me with an RMA so i can replace it and send the defective one back? i cannot send my mixer in at this time, its busy season broski!

Hey Hersh,

Check your PMs:)

well, it looks like i have to chime in on this one.

although, being a rane battle mixer user for over 10 years Im confident they will work this out.

Thanks to the input on this thread, after calibrating a few times I then opened her up and sure enough the left fader (which was worse) the sensor was leaning towards the right, slightly, but noticable
The right sensor was doing the opposite, leaning away from the center of the mixer...be almost an unoticiable amount.
like a few others, heres where i rean into a 2 minute speed bump, the plastic peice on the left sensor wouldnt let me get it perpendicular to the chip its mounted to.
so i used an exacto knife and gave that plastic piece a little shave and was able to get the sensor almost upright., calibrated again and it seems to have improved the fader performce a bit.... its still not completly perfect i think... but certainly better.
I think i might take out my 57 and see exactly whats different,
the actual fader design it self I like alot better, no more tension spring, the non-rectangular fader caps... I like them.
but this weekend (Before i searched out this thread) I thought my cuts were off because I wasnt used to the new fader cap design. (which could be a small % of it)
I was goin a bit nuts trying to find my timing on flare varients, but seeing how the mixer was only days old out the box I attributed it to the "newness"

so now i have the cut-in down to a miniscule amount... and pretty much even on both sides
hopefully i can develeop an internal adjustment....

I am going to shoot a quick video of EXACTLY how much space there is between the fader wall and the cut in....I want to make sure Im not just being whiney and buying into some sort of mass-dj-hysteria we all just never noticed before.

I just fear that this is such a small amount of distance (after calibrating, and sensor push)
that the amout its off is actually exactly what its supposed to be, and i just never took the time to notice...
now if they can just FIX THE ECHO !!!!!!!! :(

Perhaps you guys should take some pix over there of exactly how the sensors should sit...
if i remember right on my 54 i was told the sensors should both be leaning slightly towards the middle....

video in a few minutes.

Watchwww.youtube.com

here you go, it looks as if the amount Im dealing with here is about the width of the white on the fader cap... left side is still a bit more off than the right.

but im just curious if this is exactly what everyone is dealing with.
remember, this is AFTER calibrating, and after adjusting the sensors.

I would wager that most would be happy if we could cut this distance down by 60-80%

had the same issue with the 61 sent it back in and they replaced the fader.

from what i understand it was a batch of bad faders

Thanks for the update Mike...hopefully they can send me some a replacement pack.

new ones are nice and tight?>

im not sure if they will send them out. im thinking u will have to ship it to them.
the good thing is how ever u ship them to them ( over night ) they will ship back the same way for free.
usually - $50 - $70 depending how and where your shipping from . usually will take a week or so to get it back. just a heads up on how it may work so u can have some kind of idea.

when they get the mixer they do testing on everything and replace whatever is needed to make it up to standard.

Yes, I would like to see some pics or a video of this too please.

Rane did me proud once again, i was sent new faders, put them in and sent the old back. Thanks to a great company with exceptional products who is honest about their mistakes! Rane #1 !

I have a 62z and 62 ,can I get some faders for each one also, Rane?

Same here.. How can we contact rane? Thank you

lol, really?

www.rane.com
www.rane.com
serato.com
www.rane.com

I love you Rane, but every single mixer Ive owned from you guys Ive had to adjust the crossfader internally. I remember posting about the same thing with my 57. So from the 54, 56, 57 and now 62 all the crossfaders came uneven. I take a pen and piece of paper and place it under the crossfader. I mark the cut in time of both sides of the crossfader. Never fails, one side is always wider than the other. The new crossfader calibration does nothing for it. Its a swell idea, but really doesnt work. I had to open the mixer the past weekend and adjust the hall sensors as usual. Now both sides are pretty even. It might not matter to some, but for certain scratches its everything. A chirp scratch for example might sound more like a "tic" than a "chirp". I also really dont like the idea of one side of the crossfader having a diff cut in time than the other.

Wow this is the exact same thing that happened to me. I only adjusted the right side cause it was way to sharp compared the left. Now its even, but doesnt come in funky at times.

does

I was wondering if I can be sent a rma for some better faders too and I'll ship the old ones back . I have already had to ship my mixer back earlier this year for broken buttons. And can't really be without my mixer again.

Hello All,

The uneven fader cut time issue that sparked this very large thread has long since been resolved. New testing procedures are in place to ensure even cut times between the left and right side of the non-contact fader.

A big thanks goes out to knox001 and others for bringing this to our attention. Thank you all for your support and patience while we worked through and resolved this issue.

For anyone experiencing fader issues of any kind, please feel free contact the Rane Support team directly for assistance and we'll be happy to get you setup with a warranty service repair.

Phone: (425) 355-6000 | E-mail: Rane Support Contact page -->> rane.com