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Left Deck Always Crash
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Left Deck Always Crash

Product
Scratch Live
Version
2.2.0
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
Sheldon Gerard 4:28 PM - 9 February, 2012
Hi , in my clubs we have 4 djs who are using my serato which is SL 1. we had no problem until my partner bought a Sony Laptop and his left deck always crash. but we dont . theres once both jz crash. may i know wats the cause for this problem? we cant figure out . the 3 of us are on Mac but only his is windows. we need a solution. we are using cdj 2000 n using link & midi. we dont use the controll cd. we tried to off his scrrensaver n sleep mode. but it still persist.

PROBLEM

Left deck always crash
sometimes both deck crash.


thanks and have a nice day.

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phatbob 4:51 PM - 9 February, 2012
If your partner's new laptop has an Intel i3, i5 or i7 processor, that will have issues with the SL1 on Windows.

If it has an AMD processor it will probably have issue with any Serato hardware.

What are the specs of his laptop?
Sheldon Gerard 5:43 PM - 9 February, 2012
Intel Core i7-2540M (2.60GHz) with Turbo Boost up to 3.30GHz (Sandy Bridge)
AMD Radeon HD 6630M (1GB VRAM) hybrid graphics with Intel Wireless Display
4GB RAM (2GBx2) DDR3-SDRAM-1333 (replaced by G. SKILL 8GB (2 x 4GB) 204-Pin DDR3 SO-DIMM DDR3 1333)
Hard Drive Western Digital Scorpio Blue 320GB 5400rpm (replaced by Intel SSD 120GB)
Optical Drive CD / DVD Player / Burner (replaced by WD Scorpio Blue Hard Drive 320GB 5400rpm)
Display 14 “LED backlit display (1600 x 900)
VAIO C Series Keyboard Skin black
3 USB 2.0 ports and 1 USB 3.0
HDMI and VGA ports
1 headphone jack and 1 microphone jack
Slot for SD or Memory Stick
Rane, Support
RafaelM 6:02 PM - 9 February, 2012
He will not be able to run an SL1 on that laptop because of the incompatible i7 processor. See here for more info: serato.com
7:00 PM, 23 Feb 2012
This help request has been closed due to inactivity.