Software help archive

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USB dropouts when going from AC power to battery and vice versa

Product
Scratch Live
Version
2.2.0
Hardware
Rane SL1
Computer
PC
OS
Platform
-
icb 7:10 AM - 9 February, 2012
Happened several times already. Resetting SSL doesn't help but I need to restart the comp. It really shouldn't happen when connecting AC power supply even if I started mixing on battery supply. Anyone else experienced this?

But it might happen only when computer wakes from hibernation, if this helps.
Joey1987 7:25 AM - 9 February, 2012
what actually happens bro so i can get a better understanding..
Rane, Support
Shaun W 6:03 PM - 9 February, 2012
Check your Power Options settings for AC and Battery and see if they're both set to ahe "Higher Performance" setting.
icb 7:35 PM - 13 February, 2012
Quote:
Check your Power Options settings for AC and Battery and see if they're both set to ahe "Higher Performance" setting.


Yes they are. Like I said, definitely happening if computer wasnt shut down but was in sleep/hibernated. After waking up, and starting SSL and AC power removed/added, it will starts buffering so hard.only reboot of computer help.
Rane, Support
Shaun W 5:29 PM - 14 February, 2012
I strongly suggest restarting your computer before using SSL and do not allow your computer to sleep or hibernate while SSL is running or before using SSL.
6:00 PM, 28 Feb 2012
This help request has been closed due to inactivity.