Software help archive

A read-only archive of old serato.com help threads.

Serato Freezes up when Analyzing files

Product
Scratch Live
Version
2.3.3
Hardware
Rane SL2
Computer
PC
OS
Platform
-
RNSE-NM 2:15 AM - 8 February, 2012
Hi, I just switched to Serato from VDJ. I love the change, however while importing my music, "analyze all" it freezes up, it will not even begin to start. You should know that I have been able to import about 3/4 of my library prior to this issue. I've deleted the corrupt files. It's frozen up once before but was able to restart analyzing and it picked up from where it left off. It wants to pick up where it left off again, but that's as far as it gets. Please help!
Rane, Support
RafaelM 6:50 PM - 8 February, 2012
A corrupt file is causing the analyzer to freeze. While it is frozen, it should show you which Files it was analyzing. Delete that file and continue analyzing.
RNSE-NM 2:30 AM - 9 February, 2012
Awesome Rafael, that seems to have worked! One more thing is that anytime I start up the program, it starts scanning all my music. Is that something that will happen every time? I ha a LOT of music on my drive and it takes an hour or so to scan it all.
Rane, Support
RafaelM 5:31 PM - 9 February, 2012
That issue is due to a corrupt Database file.

Are you using an extenral HD? If so:

CLose Scratch Live
Go into the External
Go into the _Serato_ folder
Give the DatabaseV2 this name instead DatabaseV3
Now open Scratch Live
All the songs will scan one last time. It should not scan anymore after this.