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Scratch Live and Itch crash trying to load itunes library from external hd
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Scratch Live and Itch crash trying to load itunes library from external hd
A read-only archive of old serato.com help threads.
Scratch Live and Itch crash trying to load itunes library from external hd
Product
Scratch Live
Version
2.3.3
Hardware
Rane SL3
Computer
Mac
OS
Platform
-
SufferWell
11:29 PM - 7 February, 2012
When open scratch live or Itch, both programs crash and never load the itunes library, the mp3 files are locates in a external hard drive of 1TB. External HD is format mac os plus (con registro) (journalist)
what can I do to resolve the problem?
thanks
what can I do to resolve the problem?
thanks
Shaun W
6:20 PM - 8 February, 2012
Both error reports indicate 'hangs', but hang reports do not detail the cause, unfortunately.
If you disconnect the external drive, do you experience the same crash/hang?
If you disconnect the external drive, do you experience the same crash/hang?
SufferWell
7:30 PM - 8 February, 2012
If I disconnect the external hard drive, SL open ok, load all the itunes library, but without archives, only load the folder and playlist, becouse the archives ar ein the HD.
when I put again the HD, SL crash always, and I test it in every usb port, is the same!
when I put again the HD, SL crash always, and I test it in every usb port, is the same!
Shaun W
8:22 PM - 8 February, 2012
Thanks for the info.
Please try this:
Close SSL
Open your Macintosh hard drive.
Open your User Home folder
Open your Music folder
Open the _Serato_ folder
Locate and Rename the databaseV2 file to Old_databaseV2
Open your external hard drive
Open the _Serato_ folder
Locate and Rename the databaseV2 file to Old_databaseV2
Restart SSL and allow the library to load (it may take a while as SSL rebuilds the databaseV2 file)
After SSL finishes loading, retest your system
Any luck?
Please try this:
Close SSL
Open your Macintosh hard drive.
Open your User Home folder
Open your Music folder
Open the _Serato_ folder
Locate and Rename the databaseV2 file to Old_databaseV2
Open your external hard drive
Open the _Serato_ folder
Locate and Rename the databaseV2 file to Old_databaseV2
Restart SSL and allow the library to load (it may take a while as SSL rebuilds the databaseV2 file)
After SSL finishes loading, retest your system
Any luck?
Shaun W
12:17 AM - 9 February, 2012
Let's try reverting to your Serato backup folder.
Please try this:
Exit SSL
Open your external hard drive
Locate and rename the _Serato_ folder to OLDSerato_
Locate and rename the _Serato_backup by taking off the word 'backup' so that it reads _Serato_
Restart SSL and retest
Any luck?
Please try this:
Exit SSL
Open your external hard drive
Locate and rename the _Serato_ folder to OLDSerato_
Locate and rename the _Serato_backup by taking off the word 'backup' so that it reads _Serato_
Restart SSL and retest
Any luck?
SufferWell
7:21 PM - 9 February, 2012
Nothing change! crash every time
I have the same discography and soft in my mybook, files are in the local hd and works fine!
I try it in the mac mini, but nothing to do! crash every time!
something happens when the discography is in the external hd, but i really don't know
I have the same discography and soft in my mybook, files are in the local hd and works fine!
I try it in the mac mini, but nothing to do! crash every time!
something happens when the discography is in the external hd, but i really don't know
Shaun W
8:10 PM - 9 February, 2012
Try this:
With Scratch Live Closed.
Replace your _Serato_ folder on your current external drive with the _Serato_ folder from your Mybook drive.
Disconnect your MyBook drive
Retest
Any luck?
Quote:
I have the same discography and soft in my mybook, files are in the local hd and works fine!Try this:
With Scratch Live Closed.
Replace your _Serato_ folder on your current external drive with the _Serato_ folder from your Mybook drive.
Disconnect your MyBook drive
Retest
Any luck?
SufferWell
4:25 PM - 11 February, 2012
Still not working,
I have found that deleting the iTunes playlist, SL start and works well, and carries the entire discography of iTunes, so I'll try to import one by one iTunes playlist to see which one gives the problem ;-)
only bad thing is that I have many playlist!
regards
I have found that deleting the iTunes playlist, SL start and works well, and carries the entire discography of iTunes, so I'll try to import one by one iTunes playlist to see which one gives the problem ;-)
only bad thing is that I have many playlist!
regards
Shaun W
5:33 PM - 14 February, 2012
Do any of your playlists contain video or AAC type files?
Do any of your playlist contain Internet Audio Stream "tracks"?
Do any of your playlist contain Internet Audio Stream "tracks"?
SufferWell
2:21 PM - 27 February, 2012
Hello
At the moment playlist contain only mp3 files, but there are lots of folders and playslist.
finally I resolve it, by deleting all archives, and starting all over again. first added the mp3 files to Itunes, and then import all the playlist, one by one, making all folders from new (not importing it from another itunes library) and that's all
thank you for your support!
cheers from barcelona!
At the moment playlist contain only mp3 files, but there are lots of folders and playslist.
finally I resolve it, by deleting all archives, and starting all over again. first added the mp3 files to Itunes, and then import all the playlist, one by one, making all folders from new (not importing it from another itunes library) and that's all
thank you for your support!
cheers from barcelona!