It sounds like your crates may have got corrupt due to your external drive not being properly ejected.
If a crate file gets corrupt then the files inside the crate get deleted.

At this point we can try using Scratch Live's backup folder and hopefully get your crate files back.

First try this:

Shut down SSL.
Open your external drive.
Open the _Serato_ folder.
Rename the Subcrates folder so it says 'Subcrates1'.
Now re-open SSL.

If your crates still don't come back try this:

Shut down SSL.
Open your external drive.
Rename the _Serato_ folder so it reads _Serato_1.
Rename the _Serato_backup folder so it simply says _Serato_.
Now re-open SSL.

Hopefully one of those two things brings back your crates.
If not, and you haven't created your own backup of the _Serato_ folder on your external, then you'll have to rebuild your crates.

In the future.. once you get your library back up and running I would suggest creating your own backup of the _Serato_ folder and put it some place safe.
If anything were to happen to your crates you could delete the current _Serato_ folder and replace it with your own backup.

This part of the forum is for Scratch Live.
If you have any Itch or VSL related questions you'll want to post in their sections of the forum.

Hi

That seems to have done the trick,thanks.

I just received my new external hard drive and want to move all music to it.That would include my desktop and existing hard drive.What is the best way to do it to make sure Serato picks up the new drive.I basically want to put all music in one folder so when i open my hard drive,music is not dotted everywhere.Good house keeping so to speak.

thanks

jack.

hi jack ,,,,ive just started a thread " i have my music in many different folders" i also want to move all my tracks to an external hard drive .i have 60 percent allreadyon there ,but if i drag the one from my c drive here , serato will not know there location and i have many crates all ready made up ....i want to know is there any way i can point serato to that drive ??? hopefully someone out there will no how to do this :)

Both of you should read this article regarding consolidating multiple drives --> serato.com

hey thanks a lot zach ....ill check it out :)

Cool.. let us know if you have any questions about it:)

zach i have just followed the link and everything worked a treat ,,,,, thanks for your reply and pointing me in the right direction ....... im a happy dj tonite ....

jack jones .... you should follow the link provided by zach ..... this will give you step by step instructions how to solve your house keeping problem ,...

Hey Sean

Just on the case now..cheers.

Zach..thanks for the link.Going to work on it as we speak.

Cheers

Good to hear Sean:)

Jack.. if you have any issues please start a new help thread and we'll help you there:)