Software help archive

A read-only archive of old serato.com help threads.

my serato wont read my entire itunes library

Product
Scratch Live
Version
2.3.3
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
djkelvin 4:48 AM - 6 February, 2012
I barely got a my new mac beacuse I was using a external hard drive for my music but now im trying to put my music from my external hard drive to my new mac...at first everything was good but now that im adding more files to itunes and i open my serato screen wont read all my files from the itunes library..is there any way that i could update my itune library or what do i do....
thank you
djkelvin 4:52 AM - 6 February, 2012
can someone help me plz
Serato, Support
David Wood 10:38 PM - 7 February, 2012
Hey Kelvin,

Is it just the new files that aren't showing up?
Maybe issues with your XML files within your iTunes library system. The data for each file within iTunes is saved to the XML file within iTunes and then other programs such as Serato Scratch Live use this to read info. Let re-make the XML file for iTunes then reload and see how we go.

Go to music>Itunes> rename your iTunes Library.XML to say OLDItunesLibrary.xml
open iTunes and play a few songs. It should then rebuild the XML database.

Re-open SSL go setting>library>click off Show iTunes Library then Click on again and hopefully that should work.
Let me know how you go with that. If it doesn't work we can try something else.

Regards
Dave W
djkelvin 4:18 AM - 8 February, 2012
Hello Dave
Thanks for your help I try it but now when I open ssl doesn't read the entire itunes I try to click on settings then read itunes library on and off but now is not reading itunes at all...

Thank You for you help
Serato, Support
David Wood 11:46 PM - 8 February, 2012
make sure it's clicked on :) if it's still not reading come back to me.

Dave W
DjSchiti 3:17 AM - 9 February, 2012
I did the what you said and now SSl says it can't locate iTunes library, any suggestions?
Serato, Support
David Wood 3:26 AM - 9 February, 2012
Are all your songs appearing in iTunes?

Try this too.

serato.com

Let me know how you go...

Dave W
djkelvin 4:35 AM - 9 February, 2012
Hello Dave
Yes all my songs appear on itunes but ssl is not reading my itunes library at all..
DjSchiti 5:01 AM - 9 February, 2012
I must have a newer or older version of iTunes (Advanced doesn't have "convert ID3 tags")
DjSchiti 5:08 AM - 9 February, 2012
Never mind! Its Ctrl+Click on the selected songs! oops!
Serato, Support
David Wood 9:17 PM - 9 February, 2012
How did you go? All good now?
Regards
Dave W
DjSchiti 6:20 PM - 10 February, 2012
No luck! What if I re-install SSL but save my crates and such first?
7:00 PM, 24 Feb 2012
This help request has been closed due to inactivity.