Windows Or OSX

System Specs and what controller?
And I mean, FULL system specs.

what is your USB BUFFER SIZE (latency) setting set at ...

I do have a dual core 2.0 windows vista and my usb buffer is at 5 before 2.1

Now with 2.1 it's on 10.....lol

That is the reason I decided to buy a Mac. latency at 1

Was said Dual Core PC an Intel Core Duo, Core 2 Duo, or Pentium D?

and, for the record, what controller?

Funny. I remember when I had a problem at a gig. The first thing I thought was my laptop was not cuttin the mustard. Never blamed Itch. 2 years and a Mac Pro later I've never had another problem at a gig. Just sayin ... Just sad that Itch gets the blame without really knowing what the real problem is.

ditch vista asap!

Ts ts ts "I do have a dual core 2.0 windows vista"...
kids on the blog...

I have a Macbook 2.3 Ghz Intel 4 gigs ram.
Xone Dx controller
Usb buffer set at 10ms.
Used first port furthest from the screen.
No other apps running, no wifi , bluetooth, etc.
I am at my last leg with Itch if it acts like this.

I have to kind of blame Itch as this does not happen when I have used Traktor Pro or other audio apps. I really like the flow and waveforms in Itch, but lately having problems.
Another issue is my library playlists are not deleting.
serato.com

Thanks for trying to help out, but whatever the case, this cannot be happening in the clubs.
Even embarrassing for Itch, as people are hanging around the booth and they see this and it is not good.

why would you set at 10ms with such a good mac i have the same running at 1ms with not even a bump.. just saying

It never fails does it?
This seems to be a commonality: People buy computers which are barely at or below minimal specifications for Serato ITCH then get mad when it performs like it and go off (wasting money, in my opinion) buying an Apple PC for only the purpose of DJing.
I'll also point out that the minimum requirements for all editions of Mac OS X to date are significantly lower than that of Windows XP, Vista, or 7...
Like I said before, I'm fully convinced half of the problems of PC users on this forum would be solved if they were willing to spend as much on a PC as they are on Macs and stopped buying cheap i3's and Pentium D's.

Why? Because I am afraid of dropouts in my set. Sad isn't it? I have had dropouts with 1.7 and thought 2.1 would end the chapter, but seems it still is happening. I am really bummed.
Seems I may have to bump out Traktor again.

I just realized that my Mac was still in 32 bit mode, due to some programs I had run the day before (require 32).. I do not think it would matter, but maybe a factor?

Hardly. If you're in 32-bit mode, then the system requirements of ITCH would actually be lessened.

Macbook 2.3 core 2 duo or i7?

So, it is a big ? I was running mostly 3-4 decks, and very low cpu.

Model Name: MacBook Pro
Model Identifier: MacBookPro8,1
Processor Name: Intel Core i5
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB

That machine should definitely manage a DX @ 10ms without hiccups.

What file type were you using when the dropout occoured?

Which USB port?

Mp3 / 320 / first USB port, furthest from the screen.
Another factor maybe would be the Xone DX was rented for me, and maybe the firmare was older..I just never had any issues at home, so wonder why it was happening.
Seems it is controller related as some have issues, others not.

A MacBook Pro with a Core i5 @ 2.3GHz should definitely have no problem running a DX @ 10ms. Hell, it should be able to run it at 1ms as far as I'm aware. You said you have no problems at home, was there anything else running in the background at the time which may have been taking significant cpu time resulting in poor USB performance?

Nothing..I made sure nothing was on..that is why I am really puzzled.
I am just at the point where I can never have really have 100% trust in this program anymore, when I have to deliver professionally and cannot have things like this happen in a gig.
I have to feel solid with the program's stability and not worry about this is going to happen or when.. I really thought 2.1 was the SSL.

I have had some issues with the DX right after upgrading to 2.0, these have been fixed in 2.1 as far as I can tell.

One thing that has never gone away (only occurs less frequently) is that I sometimes get audible pops when engaging effects. Very annoying. And i have a similarly spec’d machine. macbook pro i5, 4 gb ram, etc. havent switched to lion yet either. i run my latency at 5 ms

I get the pops too with fx..another annoying thing..

alot of people had reported it as a bug, and im pretty sure it was supposed to be fixed, but no dice. im pretty much out of luck since i feel like there isnt an itch controller that i like as much as the dx in terms of build quality and small physical footprint for 4 channels (i play house).

I am kind of wondering why that effects click bug would be DX specific, as it is a code that should be the same to all the controllers. For example if the #is D3 for FX on..it should be the same for the VFX-1.., but maybe I'm wrong. Yes, the DX is a cool unit and easy to use with it's simple layout.

On all of my ITCH controllers (NS7, V7, DDJ-S1, NS6, Twitch) no "click bug" on FX. So it may be DX-specific.

i never got it to work for me either on a consistent basis. stick with traktor.

do you use the DX with traktor? how is it? i haven’t wanted to try an s4 because they are bigger, look like crap (my opinion), have heard they lack the sound quality....

also, was recording a mix last night and got a huge scratchy pop when turning on delay.......definitely getting tough to stay with this software/controller.

As my experience with XoneDX
I'm running "DX" with itch(1.x to 2.1 on my 2 macbook pro without any problem...you may get a "left audio channel disappear if you set audio level signal from software too low both input & output" <--- anyway if you use CDJ or TT with DX you'll understand what did I mean
.....
If you mean "Hang" is similar to audio freeze, this problem is may happen with windows OS and it's happened with all of my audio interface when I use with my windows laptop(not desktop) (NI,A&H,Focusrite,novation,and a lot)

+1
I'm thinking corrupt files.

They are not corrupted files.. Nothing shows in the library and all 100% legal mp3's.
It happens at random and always different tunes. I am wondering if club vibration has anything to play with it and the HD or cable and usb bandwidth. I have used the same library testing with Traktor Pro and 0 hangups.

humm if u say so, you never been given a song for a mate !!! but any if so that still does not mean that a track can not be corrupted or you buy them for www dot GODs best mp3 dot com

Lmao @ dj lashes

ok time to open a help tix, we need to down to the bottom of this. im curious to no what it is that caused this.

Hey guys , i too was having dropouts with 2.0 ( so i went back to 1.5 ) and when 2.1 came out i installed it first on my older 17 in Macbook pro , but before i installed it, i first wiped the machine ( because it was running OSX10.4 , and i wanted to install OSX10.6 ).
When i installed itch 2.1 after the wipe, it ran like a dream, i only had to back up the buffer a bit to 2ms ( i tested it by playing for 3 hrs at home ) NO DROPOUTS !!!.
so then i installed 2.1 on my Macbook pro 13in, the same day , and after playing for 20 minutes guess what DROPOUTS!!!, so the following weekend i wiped that machine too and reinstalled the OS , and loaded back on my music ........ you guessed it .......No DROP OUTS...
Since then i have installed Scratch and Intro, that was a 3weeks ago , still no drop outs on either machine

Dj Cap..thanks for your input. I had the same scenario when I first installed Itch on my new Macbook and I had no dropouts for a while ..now I do.
I do not think it is fair for one to have to wipe out the drive just for one program.
Seems weird.
I hope yours stays dropout free for a while.

Well Snatch, i agree that you shouldn't have to wipe yr machine for one program , but the way I look at it is like this ... Itch is my main dj program and it's essential to my career. That's why I bought the 17in Mac ( used ) because I realized that I shouldn't be using the 13 in for anything but djaying. So the 17 goes with me to the radio station everyday, and it goes on the net and burns DVDs etc , while the 13 only comes out for gigs. So if I have to wipe it again I will cause my gigs must b glitch free....

Make sure you don't have anything "extra" starting up with your Mac:

www.cyberciti.biz

There might be stuff running in the background using it cpu or I/O

Its all good that dude is getting help, because others my see this is as a solution for them.. Snatch, try putting your buffer on 256, play in continue mode or mix for 2-3 hours and see what happen. This may also answer the popping.
P.S. Macs have this problem also.

i agree vista RAM hungry OS

Troubleshooting 101 ...
You took Itch out of the picture when you made the two comments above.

not saying this is the problem but check it out.. saturday night i need to restart 3 time in 1 night plus the 1st time i had any issue with my mac using itch here is what happened.

i set up all running great then a message came up on the screen saying i have to restart by holding down the power button till off then make it on again ect.. then after about 20mins it happen again so i started to try to see what up i found this ass hole F+?king about with the power cable try to charge his iphone, so after tell him about his self i removed my controller then started my mac i played around with the power cable the mac was ok but when i plugged in the controller and played with mac power cable it ask me to restart.

you said at home all was ok and the club you had problems maybe its a power issue like club lights, smoke machine, ect....

I had issues like this on some of the earlier 2.0/2.1 versions (on a VCI-300), but used the latest beta from the forum on Saturday night. Worked killer for a 5 hour set, not a single dropout. Towards the end of the night I did get a weird little quirk, I was crossfading back and forth to scratch the left deck and it sounded like the right deck was starting over with the crossfader - almost like a CDJ instant start. I also was a few drinks deep at this point and getting pretty buckwhyle on the scratch, so I may have been hitting the right cue button on accident lol. Further testing is required. ;)

I really hope so!